Report eBay Technical Issues

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Ebay doesn't recognize my address

I've had this for a while, just never thought to ask. Why does Ebay not recognize my address? I go to order something, and it won't ship to my P.O. Box (acceptable, but weird.)I live in a rural area, where all mail goes through the post office, not s...

Disgustingly filthy pornographic images displayed via sponsored advertisements

It is highly disgusting for EBAY to permit sponsors to display pornographic images as if I had any interest whatsoever in such filth. EBAY is thus guilty of engaging in the accepted practice of promoting pornographic materials and should be taken to ...

Can someone at Ebay tell me why SOME search results are SO BAD? Example part # = IRFP250A

Seriously, if you search for this part, I'm usually the second result. There are 60 results currently and the default search criteria is "best match". The first result is for a different but similar part = IRFP250N. This is not exactly the same, the ...

Unable to Change Return Policy to “No Returns” on Listings

I’m an eBay reseller. Most of my listings are set to accept 30-day returns, but for certain items I need to specify “No returns accepted.” When I try to change the return policy for those listings—both in the eBay mobile app (iOS) and on my PC browse...

Why does eBay allow multiple listings, same used item & picture, from different sellers?

eBay does not allow a seller to post the same item more than once. OK, so why does eBay allow the same used item, same pictures and description, to be posted by 5 or more different sellers?

Listing

I have not been able to list anything all day today, I keep getting an error message.

Resolved! Extra Payout this morning for weekly payout

Several users are reporting receiving an extra payout this morning.Most if not all use weekly payouts. https://community.ebay.com/t5/Ask-a-Mentor/Is-anyone-else-getting-payouts-that-were-not-scheduled/m-p/35177844#M929750 https://community.ebay.com/t...

Add Recommended Item Specifics completely gone

Hello - "Add Recommended Item Specifics" disappeared from my Tasks section a week or so ago. Since then, I've been using the filter available under "All Filters" in Active Listings. That is now gone today as well. So, does anyone have any idea how to...

Autofill of offer amounts, absence of submit button

Offers cannot be made to watchers without the number autofilling. You have to fight for each number to enter and then the submit button does not work.

After asking for help in multiple places I was advised to ask here, PLEASE HELP with SALE link.

The SALE link on my store’s home page only shows one of my 30+ discounted products. Which is misleading customers to think I only have one item on sale. I’m not sure how the one item even got there or how to list all my other sale items on the link. ...

Two payments in one week

I was paid on the 15th and the 18th of July 2025. I have my payments set up at every other Tuesday. I don't mind. I just wasn't expecting it. I really want to keep it the way I have it set up. I know ebay has been experiencing some glitches lately. I...

I am a Top Rated Seller, eBay is blocking use of this rating on my listings

I am a Top Rated Seller, eBay is blocking use of this rating on my listings when cited in the listing description. Error message from eBay advises 'only Top Rated Sellers can say they are Top Rated Sellers." I'm a Top Rated Seller for over 20 years, ...

Unable to revise a listing due to pending offers, but there are no pending offers

Cannot Remove or Edit Custom Q&A (Buyer FAQ)

On the "Customize how you communicate with buyers" page (https://www.ebay.com/cnt/ManageSellerFAQ), I cannot use the links to Remove or Edit any of my previously created questions and answers. Clicking them does nothing. I also noticed the link to cr...

2nd PAYOUT on FRIDAY ANSWERED

I just got off of chat with eBay CSR and they said it was a technical issue that occurred during the night and that they have people working on it. Everyone’s standard payout days are still intact. Chris