Report eBay Technical Issues

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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos not uploading

All I get is a black rectangle instead of the photo, whether from my laptop or my phone. ???

Sending offers to buyers

My ebay app won't allow me to send offers to buyers, for 2 days now. I have un-installed and reinstalled app.

Order details and other things disappearing a half second after the page loads

Okay so none of us are surprised about being scammed and companies not giving a sh!7 about the consumer anymore, but now I've got a new problem that seems to be perfectly timed right here at christmas. You can no longer or at least on my end anyway c...

Resolved! parts!

I bought a Sunsun 304B canister filter about 2 years ago it started leaking. Replaced the head gasket, still leaked. finally figured out it had to be the o rings on the quick disconnect. Got any idea where I can acquire 2 of these seals?

Message seller- a problem reported try again

I’ve tried the iPhone app, desktop iPhone option, and laptop computer for the following situation. After purchasing an item for local pickup I’m trying to message the seller but keep getting the “something went wrong error message and the reload does...

LOCKED OUT, I CANNOT FIX, FEEL LIKE CRYING

WARNING ABOUT WHAT EBAY CAN DO TO YOU AND IS THERE ANYONE THAT HAS A CONNECTION...I know everyone has better things to do. So do I. I am stuck. Please do not tell me to go to help. What I need is a phone number and email for someone who is above the ...

Resolved! "Unfortunately, this seller won't ship this item to . . ."

I've been on eBay for over twenty years. But after placing a winning bid, I can't pay. I get this message: Unfortunately, this seller won't ship this item to OH, United States. You can:- Update your shipping address and try again.Please contact the s...

Todays Glitch!

Unable to send messages. " Looks like something went wrong. Please try again later."Boy how I wish I got .01 for every time I saw that!Merry Christmas

add to the list please

Messaging is not working. Something went wrong, please try again.Here's an idea...go back to the old messaging!

Resolved! Got an offer, accepted, item still on sale

Usually -> 1. Somebody offers reduced price2. I accept3. Item sold (goes to orders)4. Waiting for paymentThis time:1. Somebody offers reduced price2. I accept3. Item stays on listed items, not becoming an order I can't contact buyer.

Messaging changed, now it doesn't work.

Logged onto eBay today to follow up with a problem with a Buyer (order disappeared in transit). When I went to see if he wanted a refund or replacement, I go to messaging and all I see are a couple messages from eBay (unfamiliar device notification, ...

Help

I can’t open up the sellers other items. When I hit enter nothing happens. I have an iPad and can’t find any issues concerning this. I can purchase though. I thought eBay had blocked me but no. Anyway I don’t know how to fix this. Any help is greatly...

November 2024 eBay updated messaging mess

I have two questions about problems with new updated messaging:Mobil app messages: After updates the Sent File is gone. It is not exist anymore and I can't find an option to Create New folder. I have reinstalled eBay App few times, nothing help. I st...

Resolved! Accepted Offer But Not showing Up anywhere

in addition to all of the other issues in the last two days...now a new one i just reported to ebay ....accepted an offer ...got the popup from the ap that i accepted but cant find the item anywhere.....no emails that i accepted the offer......not in...