Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Login Apple ID/ hide my email
Hi, Have an issue with ebay. Have signed in with Apple ID using the Hotmail email. I removed 2 factor authenticator and the app signed me out. Went to sign in again with apple id and passcode but the ebay app prompts to a new page asking for a 2 fact...
Error code 500054 when trying to accept offer
I’ve repeated tried to accept an offer from a seller, and I keep getting ebay error code 500054. I’ll be super bummed if someone else gets it in the meantime (seller is in the UK and it is late there and likely has not seen my message about the issue...
Resolved! Problem indicating that a buyer's question has been answered
I had a buyer ask a question. I replied, and answered the question. The buyer then replied. "Thank you." On Seller Hub, it indicates that I have an unanswered question. Previously, I would use the pull down menu associated with the item on Seller Hub...
Phantom Orders Awaiting Shipment
Hello eBay community, I've run into an interesting glitch or, at least, hope it's a glitch. As of yesterday, I now have a notification in my "Tasks" that there is one (1) order awaiting shipment; however, when I click on the task, there are no orders...
Return label… agent cut off on phone
Agent cutoff while discussing return
Page Unresponsive Issue Today
Anyone else having issues right now. I keep getting page unresponsive messages. Not having any problems with other sites or my computer.
ebay system
The listing format does not seem to be working. Says site is unresponsive. Any one else having an issue. Ebay assistant unhelpful.
eBay mobile app incorrectly showing Free Shipping on items that have free Local Pickup
Just discovered a very annoying issue courtesy of an understanding customer. In the eBay mobile app, if we have an item that has buyer-paid shipping but also offers the option of Local Pickup (many of our items, this is our most commonly selected shi...
Seller Hub shows I made a sale but I can't see it anywhere
Hi everyone, hope all is well. My Seller Hub shows I made a sale but I don't see information for it anywhere. It says " Print labels and ship: 1 " but I don't see information anywhere in Seller Hub about it, nor did I get an email notification about ...
Feedback reply broken!!!
Attempting to reply to feedback and it is maxing out memory and wont allow typing.
Variation Listings.
Can't load photos on variations listing.
contact seller page wont load
i click on contact seller and a little circle keeps spinning and page wont load all the way. the send message button is grey so you cannot click on it.????
USPS Closed Today for Jimmy Carter- Orders State Ship by 1/10- Notification for 1 Overdue Shipment
Hello, all of my orders state to ship by 1/10. As we know the USPS is closed today. I don't have any other options for UPS or FedEx. I use USPS for 100% of my listings. Now I'm getting a notification of 1 overdue shipment, when I click on it, there i...
LISTING ISSUES
eBay seems froze up when i try listing
Keep eBay in English only
Hi,my eBay account has been registered in the Czech Republic, I buy and sell from the Czech Republic. Thus, I have Czech language option in the top panel of eBay website, but I don't want to use it, always English only. I switch to English in the top...
