Report eBay Technical Issues

Forum Posts

Sorted by:

As of Thursday night update, cannot generate a usps label

Now getting the message after adjusting weight and dimensions more accurately, "Unable to generate the label." So now am stuck, cant print out any labels because the system can't create one.

Resolved! Trusted Devices - no option to add

Hi AllWe are a small business selling on eBay and we have four staff members (including myself) who need to access the account. We recently moved to two step authentication and this is causing issues as the 6 digit code is sent to the eBay registered...

Can't delete messages, can't leave feedback, can't contact sellers.

The eBay system won't allow me to do these things (in the title), and the ebay tech support hotline won't help me in this situatuation. It's extremely frustrating and i need help.

eBay Listing Image Upload Technical Bug

Images randomly fail to upload while creating new listing The error shows up in the browser console as:Uploader: Error in file upload for fileName:XYZ.jpgTypeError: Failed to fetchnet::ERR_CONNECTION_ABORTED or net::ERR_TIMED_OUT This happens even on...

Template Glitch

Hello eBay Support,I have been experiencing an issue with inserting my custom template into the item description field while creating listings. Previously, when I inserted a template, it would appear exactly where my cursor was placed within the desc...

listings quality report

Is anyone else having a issue with the listings quality report ? mine has not updated since 7/3/25 and today is 7/25/25. sometimes it will be a week with out update but never this long .

Don't believe me about faulty compat chart... explain this

Notice at the top center drop down the road runner box is unchecked(initially it was) and then to the left side of screen you will see the road runner box as checked but 0 apps? Unless one actually double checks using the drop down app choices one wi...

Error with message

Hello when I offer something it says attention buyer we are unable to send you message at this time

Promoted Listings - can't filter options - can only do all items

I am trying to create a different promoted listings campaign for a specific category in my store and there are no filter options - only "all ebay listings"

Custom Templates not inserting correctly.

For the past couple of days my Custom Templates get inserted at the beginning of the description no matter where the cursor is. I have to cut and paste them to get them in the right place. Very infuriating! Is this a glitch or am I doing something wr...

Message error "Looks like something went wrong. Please try again later."

I had a listing earlier this year that I took down because I was affected by fires in Los Angeles. A user reached out to me and said they would be willing to wait however long to purchase the item. We've been communicating since February. We spoke la...

Shipping labels won't print - again - downloads as pdf file instead

Anyone else having fun with this glitch? Trying to print my shipping labels for today same as always. Instead of simply printing as always they now download as a pdf file. I don't want pdf files for one time use shipping labels cluttering up my compu...

Site Issues So Far This Morning

1. Server failures in various places on the site on both accounts2. When ending and selling similar, it will end say 200 and only 199 item will ever show up in unsold.3. Offers erroring out trying to send to watchers

Using My Imac [Make an offer] Does not work with Firefox. Fine with Safari. Reloaded Firfox,no help.

Been like this a week, Cleared Cache, reloaded Firefox. No change. This is what opens when Make an offer is selected.

Emissions for motor vehicle error coming up FOR NON-VEHICLE ITEMS: household floor lamps

We sell antique lighting made of brass, cast iron, nickel, etc. We have been selling these items for many years and have never had any trouble with our listings until today trying to list 2 different brass and cast iron floor lamps. We get a big red ...