Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New listing tool is non-functional

I have a huge surprise for you all! The new listing tool is non-functional AGAIN! I know it has to come as a massive surprise since it has only happened pretty much every single day since it was added. As other users are reporting the description fie...

Feedback

We are unable to leave feedback about customers?

Resolved! As a seller my items i put for auction just disappears from my account, need a scedulded call back?

Need a call back, and receive that this isn't normal bussiness 3:00 pm Central Standad Time!

Store Newsletter Can't Send Until May?

Hi Everyone, I am writing this on April 1. I went to send a store newsletter to announce a two-day spring sale today and it is saying the earliest date I can send it is May 1st. I think there might be something wrong with the back-end. Does it mistak...

Cannot search. Everything says no match found

Started today. I cannot find anything at all

ebay item links land on wrong item!!

Hi - Tech issue - I am mostly a (power) buyer. I recently sent a "best offer" to a seller on a fairly hot item that was already a reasonable price, but was higher than some previous sales. I saw in my messages that my offer had been sent to the selle...

Outage? Entire website/app down?

Seems like the technical issues aren’t fixed.I made sure my app was up to date.My browser is up to date.My browser history is clear (cookies included).And, ironically the only feature of eBay that seems to let me log in & doesn’t give me the “spinnin...

Feedbacks

Hello,Some buyers tell us they've left feedback, but we can't see it. There hasn't been any feedback for several weeks. Is anyone else having issues? How can I resolve this? Thank you.

bad DMARC and MX setting for info.ebay.com

Please fix this. --52VIWcsJ496817.1743445958/CONFIDENT.ebay.comThe original message was received at Mon, 31 Mar 2025 11:32:37 -0700from [10.CONFIDENT]----- The following addresses had permanent fatal errors -----(reason: 550-5.7.26 Unauthenticated em...

Can't send message to seller

Contact seller window pops up but is grayed out and can't type message.Debian version 12.10Chromium Version 134.0.6998.117 (Official Build) built on Debian GNU/Linux 12 (bookworm) (64-bit)openjdk-17-jdk

Not yet relisted items being deleted when deleting relisted items

I thought I kept making a mistake. Today I was very careful and selected to delete relisted items…it deleted all of my not yet relisted. This is the third time in the last couple of months the app has done this and I’ve spent hours relisting items fr...

Making New Listings.... when I use B for 'BOLD', everything gets messed up.

Aloha,Making New Listings.... when I use B for 'BOLD', everything gets messed up.if I edit the bold (B), everything below it turns bold and many lines jump up to the line above because it loses a space.Looks like a 4 year old made my listings...Im **...

ALL SPONSORED LISTINGS BLOCKED by ad blockers

Hi all sellers I am attaching evidence that ebay sponsored listings are definitely blocked by most ad blockers out there, even when ebay "claimed" sponsored listings will not be affected. Please see attached pictures below. Top is with ad blocker act...

Resolved! Top Rated Plus pop up

Does anyone know if it is possible to switch off or blockthe "Top Rated Plus" pop-up box on search/browse results? (see jpg).It is not a deal breaker but I find it to be an annoying distractionwhen it pops up every time my cursor goes over it..I am r...

Whats up with the listing tool?

Trying to list all day and no matter what I do it wont work. Everything is bold no matter how I enter it and it's just acting wonky all over. Does anyone else have issues everyday with the listing tool? How do any of you get any listings up? It seems...