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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Over 6 Months of Offers not working properly...

No offers received in over 12 hours and cannot send offers (to watchers) due to them erroring out. Same problem, different month.

Purchase History? What is the normal range of it?

About 6 months ago my purchase history range spanned back to almost 2017 and I did not make the request for it to be. Does anyone else notice this change in the range of what years are viewable? I get the feeling eBay is allowing parites to modify my...

AI is inconsistent when flagging violations.

This has happened to me twice....I have had two listings flagged and removed for items that eBay's AI says violates their policy due to defeating emissions devices yet there are other listings of the same exact item. I've even asked about the other i...

Someone (or app) altered the combined shipping and it is not correct.

The buyer bought 2 items. Each item had 4.63 shipping, but somehow the buyer paid only a combined shipping of 5.38. I do NOT have combined shipping rules.And, I did not send a invoice with an altered shipping amount. The buyer should have paid 9.26 f...

Captcha Broken!!

I'm sure you've all seen the one where it shows you a chocolate chip cookie and asks for a match. The choices are rabbits and random cookies. So you select SKIP. Well, I've selected SKIP too many times and now can't even get a sensible array with a m...

Resolved! I am having gift card trouble

I am having gift card trouble

Reply Message Not Working

My reply message not working.

BID CANCELLATION MESSAGE BUT NO BIDS

I received a message of a bid cancellation which also states I can see the bid history and cancellation info. When I checked there is no bid history for the item. Anyone else getting similar messages? If it was a guest bid, should it still show? And ...

contact seller link is notr working

The contact seller link is not working

Stuck on “Oops, that’s not a match” when trying to login

Every time I try to log in using my gmail the error saying “Oops, that’s not a match” pops up, even resetting my password it doesn’t work.

The "Contact Seller" function will not allow me to write a message to Seller

When I need to ask a Seller a question about an Item and hit the "Contact Seller" button on the Item page, the popup will not allow me to type in my question. I have tried to workaround by first hitting the Seller's name or going to Seller's store an...

Print Order details does NOT list important information

Today when I printed Order details the results had new information (Shipping instructions) which resulted in important information on the right side to be missing. This missing information included Order number, Sales record number, Subtotal (cost of...

What Happened to the Star Icon next to feedback?

Hi all, there used to be a Star icon next to the feedback score on the listing page. I don't see it on anyone's listing anymore. Was this removed recently?

Resolved! Anyone know why eBay won't answer the phone?

Hi all, I haven't been able to get in touch with anyone from eBay via phone for over a week. I haven't been able to edit my listing. I'm losing money because it says I'm out of stock when I'm not, and another item is actually out of stock but people ...

They won't let me use my divorce pay pal wants me to use them I want to use my credit card

Every time I go to use my credit card the same seller the seller will buy PayPal won't so they are making so I can't order from eBay indont trust pay pal