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Ebay not charging buyer enough shipping

Packed up and weighed an item on Ebay Nov 2, 2022, sold it four days later. Ebay charged the buyer $13.55 but the label cost be $14.95 ??? Called Ebay and they wanted to install TeamViewer App on my phone, but I hung up because it all seemed too fish...

Buyer cannot accept my offer

Today I had a buyer tell me that they could not accept my offer. Unfortunately, they did not provide any other details. The workaround was for them to counter my offer and I was able to accept their offer and they successfully paid. Has anyone experi...

Two weeks in a row, getting error when trying to generate SCAN form from bulk shipping labels

The first month I used the USPS SCAN form generator, it was fine. I generated a SCAN form for 15-20 packages, then another one for 2+ stragglers that paid late. Had no problem generating the 2nd SCAN form. Then last week, I got an error trying to gen...

Notifications not from my account

So yesterday I reported issue with false 90 notifications I received. This issue was quickly resolved. Today I have the same issue. Notifications are of items I sold or that need refunding etc but the products don’t belong to me. I never sold such it...

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App crashes when trying to enter Brand starting with letter "A" in Men's Clothing category

Each time I typing a brand starting with the letter "A" (try AllSaints) on the Brand Selection menu search box in Men's Clothing related categories, most recently in Men's Activewear Tops, the app crashes. This does not occur when entering brands sta...

User avatar by Pathfinder
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Item Sales numbers are incorrect

Under Performance / Sales / Last Year Report the total listed for sales does not include the very first item sold by my site in February. Looking at the chart mid-page with breakdown of Total Sales:Item Sales - missing first item sold in the yearShip...

Listing an item and received error message "Because Item is Susceptible to Price Gouging...."

Listing an item and received error message "Because Item is Susceptible to Price Gouging, It may only be sold by Authorized Sellers. Do Not Relist this Item". ???!!! HUH? (P.S. If it matters, I was only listing it for $25.00)This is a hand painted Gl...

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