08-02-2022 06:07 AM
This has been going on way too long and needs fixing. I use latest version of FIREFOX on my LAPTOP and my tech savvy engineer husband has researched this issue for many hours/weeks. It is NOT a FF issue, but an eBay issue.
ALL Item Descriptions show as scrunched way over in the left margin in a tiny column (about an inch or less wide) that is sometimes illegible. Sometimes I refresh page as many as 8 times and to get it to show at proper page width. Other times it NEVER shows properly. I've tried every suggested fix, but nothing works! Sometimes a "FIX" will work for a very short time, but after accessing say 10 Item Descriptions, it resolves back to scrunch view as I call it now. THIS IS AN EBAY ISSUE, NOT FIREFOX! It doesn't happen anywhere else.
I'm a seller and my descriptions now require pages of scrolling for anyone using Firefox on a Laptop which millions of people use. My sales are way down and I'm sure this is part of the problem. This is TOTALLY UNACCEPTABLE, PLEASE FIX!!!
08-02-2022 06:35 AM
I would agree that something is going on that seems to be working against some browsers.
For me, i use Opera browser most of the time but i have to switch to Firefox to sell similar or relist items.
I did not notice any other issues with Firefox but i only have used it for relisting and selling similar.
This has been going on for about 2 weeks or so.
08-02-2022 07:52 AM
I'm having the same problem! Has been going on for weeks and I have noticed when I am looking at some other sellers descriptions- it is happening to them as well. Not sure what to do!
08-03-2022 05:31 AM
Could you please help us with this ongoing issue? My husband has already tested different browsers and FIREFOX is the only one this happens with. This is a width problem in eBay's code when using FF and ONLY AFFECTS the ITEM DESCRIPTION section.
Thanks!
08-03-2022 06:03 AM
I'm seeing it with Chrome. Haven't noticed it happening on Safari.
08-03-2022 06:33 AM
Yes, it is an ebay issue and only ebay can fix it.
08-05-2022 09:21 AM
Someone has listened and fixed this ongoing issue and I'd like to say THANKS EVER SO MUCH! For 3 days now, all Item Descriptions look normal except that 90% now present with Scroll Bars. At least Firefox & Chrome folks may now actually read my descriptions and I theirs, even if we do have to scroll to see full details...I can live with that.
08-22-2022 08:35 AM
This issue was fixed for a short while, but now it's happening again...sigh.
08-22-2022 09:48 AM
Try clearing your browsing and cache history. In the past that has worked for me when I used Firefox. I stopped using Firefox because there just were too many issues. I don't think this an eBay issue, it seems to be Firefox related.