Report eBay Technical Issues

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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't list new items

anyone else can't get the page to load for listing a new item? Everything else works but I am not able to list.

Resolved! Feedback comments section won't allow me to insert feedback comments

Won't allow me to post feedback.Feedback somment section pre-populated with sample feedback and won't allow me to delete and post my comments

deleting declined offers

How do i delete declined offers from my ebay home page.? why have the option if it doesn't work!? .. I am inclined not to watch' items of interest anymore because of these offers I keep getting and declining .. I am close to deleting my account .. !?...

Report a duplicate listing give error

Reporting a listing-listing practices-duplicate listing-fixed price listing Always gives and error message:Please provide the correct information in the highlighted fields. Please correct the following invalid item numbers: The numbers are correct, d...

View Count Test Failed

I finally got frustrated enough to run my own test. Went in on another Ebay account and viewed each of my listings that showed 0 views, then selected some to "watch" as well/ Watch count changed correctly but none of my view showed.I've seen lots of ...

What makes a listing Eligible to Send Offers

I was under the assumption that watchers would show under Listing eligible to send offers. I have 3 new listing that already have watchers, but do not display under eligible to send offers. Could it be because the buyers do not meet my set qualificat...

Listing Glitch

Pop up screen with Shipping Options won't go away when I press DONE. Please help!!!

Display of Items to be posted in mobile app

In this case the Mobile platform App shows 3 to be posted which relate to a combined postage sale The 3 items have tracking info attached - This is a constant bug which eBay still cannot fix after 6 months

Paid buy-it-now items email not listing customer name & address

Auction emails contain the information, buy-it-nows do not. Only the buyer ID, which does not help when matching up to bulk-printed labels. I have to hand write the name on the sheet from My Ebay.

Best match issue

Is anybody having an issue with finding their listings? I have noticed if I change the best match to something else I find our listings just checking who else is having issues

Old code.. still being inserted..

Can't block buyers.. View count not working.. Multiple watchers.. no views... Same old story.. no stable version so we just revert to 2015 or something.

Resolved! Return from PREVIEW is broken in NEW listing

Just another reason to hate the new listing tool.Every time I click preview (now it's by mistake), I can NOT go back.I have to start all my list all over again from the start.Using Windows 10 and Firefox.Any fix for this super annoying NEW feature? T...

eBay app and desktop site not allowing uploading and saving photos to returns

We just tried to upload photos to a return to process the refund and document everything and both the eBay app as well as the desktop website are not uploading photos. When you choose the photos to add to the return, it just takes you back to the ret...

Watch list gone, purshase history missing latest & wrong address

Trying to post this again, hope it makes the list! A couple of days ago I logged into my eBay to check on my watch list which contained about 20 items. I was greeted with a message that nothing was in my list. I checked on my purchase history only to...

My Account Page Is Not Updating Some Things

I bought and paid for an item today and my account home page is is still showing "Unpaid Item". I also left feedback some hours ago for an item that I purchased and it's still showing "Awaiting Feedback". This is after multiple page refreshes and log...