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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New listings showing up as a month old

I submitted a number of new listings yesterday. They are showing up in the search results as initiated May 19. I guess I have to end these and then go through the process of reuploading the photos so I will get the proper exposure a new listing is su...

Resolved! Unable to remove item from Watch list

I was cleaning up my watch list today, which just consisted of removing 2 watched items. The first one was removed fine, but I can't remove the 2nd. Instead, when I try to remove it, it's becomes greyed out from my list and I get this message .I've n...

Ongoing Technical Issues

I am sorry but I simply dont understand how eBay is made aware of technical issues, acknowledge that they exist, and WEEKS later the problem is not yet resolved? Instead of trying to reinvent the wheel, why not simply go back to a previous version, w...

Search

The search feature is almost not helping to find anything. I would suggest Ebay really to update this feature.When you search, you just getting the same result on the same listings page by page by page....Show listing only once when you search for st...

Changes to search since update

Since the last iOSapp update i am not able to see any items on ebay after performing a search. Instead, search keeps prompting me with level after level of search suggestions that i click through until it tells me there are no results.

IOS 15.5 Crash

My eBay app opens but then crashes within 5 seconds, but I don’t seem to have any problems with the app on Android. I’d love to sort out the details because I use it fairly often.

EBAY'S SEARCH ENGINE IS A JOKE!!

I can't find what I want to buy.... so often I get one item and then 30 or 40 places down I find the next one. This is awful and is so bad I can't even find the stuff I sell using the exact same name as indicated. I don't care what excuses some one w...

Volume discounts - Request an invoice - not available

When listing have volume discounts the buyer cannot request an invoice. The only solution is to refund buyer.Please fix this! Request an invoice should be available on every transaction.

My manage all page is messed up.. the buyer info is running vertical

Hello my manage all page is messed up the buyer info is running vertical..when it should be running horizontal.. it is taking up so much space

Pictures won't upload

This is my first time adding new listings since the interface has changed for adding items. My pictures won't upload, the twirling wait circle just spins forever. I find that raw pictures upload fine, but if I edit them to crop or size, they won't up...

I can’t revise listing

When I hit edit listing, it’s been loading forever and never finishes. No error codes.

Pictures will not attach to messages / messages are pages of code & nonsense

For several weeks now, I have not been able to send or receive pictures from sellers or buyers in response to questions. (I use google chrome and Gmail and have not had any such issue until recently) Instead, the messages are pages of computer code &...

Trouble accessing my "Listings eligible to send offers" and my active listing page using FIREFOX

For the past few days I have trouble accessing my "Listings eligible to send offers" and my active listing page and even the buy it now function using FIREFOX. I tried on another browser CHROME and same problem.

Ebay categories have gotten worse while trying to make them better. How can I make suggestions?

REALLY hoping someone on Ebay sees this. Any help would be greatly appreciated in this matter because I am so frustrated. I've recently noticed so many of the electronics I sell are no longer in a correct category. I've found that some of the old (co...

App

Checking in on my ebay app on my phone, it said I needed to update the app, tried to do that and it tells me "oops app not available " what is going on with ebay??