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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot Print USPS Labels/Payment Error

Cannot print any labels this morning. Get the following error: "Sorry, 5 labels couldn't be generated.Payment error: please check your payment method and try again." According to eBay, there is over $354 of available funds. Never had this issue until...

Can't print shipping labels

I am also having issues when trying to print a label. I get this message-We are unable to process your payment at this time. Please try again. Please be aware that USPS, Fedex and UPS are experiencing issues at the moment. We apologize for any inconv...

Saying that it is still shipping even when the buyer has proof of delivery and a positive review

A few weeks ago I sold an item and did not have any problems. Although I changed my banking info everything else when good but when they left a positive review and send pictures to prove that got the package it still said it was shipping and holding ...

Unable to modify my product listing

After clicking Revise listing, you will enter a page with the following information:Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Has anyone encountered this before? This situation...

Can not logout because ebay wants me to verify and then goes back to being logged in

I want to logout out of my account, but when I choose the Log Out option I am presented with a verification tick box to prove I'm human, which I tick and then it gives me some images to match against others shown, so I follow those steps, and then I ...

Non stop log-in daily verification

This is so tiresome. No, will not create myself an unified PIN number. Can't Ebay save/remember the decision? Please change this log-in daily repeated verification. It steals my time and time is important to me. Yes, i did deleted cookies and it make...

Technical Issue

Hello, my listings don't show up in the eBay searches already 15 days. They are active and all good in my account but only seen there, they just don't show up in the eBay searches. They can be fount only trought google. Promoted them on the Dynamic a...

Badges in carousels are being shown with their data class names, causing text overflow in carousels

As title states:

EBAY Tech Issues for my account this weekend

I'm going to start sharing all my ebay account issues here as I do in my videos... --Over 2500 of my listings vanished 5 days ago. Meaning my store count 55k do not match my actual aka seller hub number of 57k. Last time this happened it was 1000 and...

For the last 2 days i have been unable to send any offers to buyers.

Also noticed that when looking at some of my listings they will show 0 watchers but when i click on one it says "1 watched in the last 24 hours."

Not getting email from eBay when items sell or auctions end

Recently I've found I am not getting emails from eBay when items sell or auctions end, something I have received since I joined eBay more than 20 years ago. I have gone to my preference settings and made the desired change, but still no emails. Any h...

Resolved! Pagination module badly placed on Seller Hub Traffic page

On Chrome, Win10, no adblockers, latest version(s): the pagination module for the table is no longer attached to the table; instead it is clamped to the bottom of the page (below footer):

Resolved! Technical Glitch With Accepted Offer

I send an offer and accepted a counter offer on a Buy it Now listing. Normally, Ebay marks the item SOLD and it goes into "Awaiting Payment"This time, that did not happen. I received the "you accepted "XXX's" offer" BUT the item remained for sale as ...

Resolved! Today's error - can not print correct shipping label

Today I went to print a shipping label and encounter 2 errors. 1. When I clicked on Edit to update Package details, the Package details page only showed part of the "e" on the Save button. The rest of the button was covered by Hazardous materials inf...

Technical issue : Listings page column widths. Can't see information in the columns

Hi, I am having a nightmare managing all the items in my shop (nearly 500 items) as the "Listings" Page columns widths seems to have a glitch. I used to be able to drag the columns to the sizes required but now they just go even wider and some of the...