Report eBay Technical Issues
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Saved Search Emails Going Crazy?

I have like 100 saved searches and I am getting repeated emails today for many of them repeatedly and the results are not matching the saved search? Just random items.. I have gotten hundreds of emails today for these

User avatar by Rising Star
  • 772 Views
  • 15 replies
  • 10 helpful

Shipping Label Formatting

Everything has been working fine. I purchase and save my, label then import it from my google drive and then print it using my thermal printer. The default size has been 4x6 and never an issue. Suddenly tonight, I bought my label and it came up looki...

Resolved! Revising my listing

I was revised my listings photos on 1-18-24. I added 2 additional photos. Now my listing is showing Duplicates of all my photos. I am unable to remove the duplicated photos it's showing all photos are locked.

eBay messaging not working (UK)

Cannot contact seller following a purchase, and seller cannot contact me. Same problem across different browsers and the app, and has been going on for weeks. Can see the dialogue box to make contact and "send copy to email" tick box, but after click...

Preview is not working - using multiple browsers

When trying to preview any new or old listing it is:1. Taking almost 3 minutes (the spinning infinity circle death just spins and spins)2. When the spinning is over I get no preview but a messed up looking screen: I have been using Foxfire, then I sw...

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User avatar by Guide
  • 386 Views
  • 6 replies
  • 2 helpful

Annoying pop-ups

Could ebay marketing tone down the extremely annoying "$5 off" pop-ups that keep coming up after each new page view? Annoying your customers is not the best way to get their business.

User avatar by Adventurer
  • 441 Views
  • 6 replies
  • 1 helpful

Not receiving messages from buyers

I have been selling on eBay for years and recently buyers are saying I am not responding to there messages. Problem is I have not received any messages from them. This has happened twice in the past few weeks. Is anyone else having this issue?

Help

My iPad is up-to-date with iOS 17.0 but my eBay app is still telling me I need to update it and when I go into setting it doesn’t show any up date needed for my eBay app. how do I fix that

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