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Resolved! The ebay member-to-member contact policy violation detection is insane.

On a site where you buy things the words "poor" and "quality" are banned from messaging??Are you serious?? Can't send a picture of the item either because somehow a picture of a defective item with no text anywhere in it also trips the detection.

Print Order details does NOT list important information

Today when I printed Order details the results had new information (Shipping instructions) which resulted in important information on the right side to be missing. This missing information included Order number, Sales record number, Subtotal (cost of...

Problems with accepting offers this morning

This morning I had two offers from the same person on two different items. I swear I accepted both. One is still showing I need to respond, but when I click on it, the option is no longer there. The other one I accepted is no longer in "response need...

Resolved! My Sold Item Does Not Appear Under Orders or Awaiting Payment

Hello, I sold an item 3 days ago, but I did not receive any notifications or emails. The item did not appear under my “Orders” or “Awaiting Payment.” I was lucky enough to notice this while I was double checking my inventory today and could only view...

Network error on selling link

Cannot open the selling link on the eBay app keep getting network error code I tried restarting my phone restarting the app clearing data and catch files still getting error code everything else on Ebay app works

SKU field is missing for Team Access member

I have an issue: the SKU field isn't appear for secondary Team Access account.Main account shows this field fine.The issue started to appear last Friday, before it was working fine.Tried another browser, even tried to create a brand new secondary acc...

My listing is not showing up when sorting by price.

I noticed for about 3 weeks that one of my items was getting almost no views, compared to similar items I was selling. I discovered that, although the item displays at the top when searching for "M367 Mixer" under Best Match sorting, it is not includ...

background remover tool on app and website doesn't show eraser or pencil

When I use the background remover tool on photos, in app and on website, it removed the background, but the eraser and the pencil have disappeared. No way to make corrections. Is this just me?

Not able to see activity logs for team access/multi-user account access

Hello, I'm not able to see any activity logs for team access/multi-user account access from the activity of my employees. I'm only able to see when I disabled an account. Is there something that I'm missing to enable activity logs for multi-user acco...

Emails are being rejected today

Out of the blue all email notifications are being returned by eBay to our inbox with the following message: Your access to submit messages to this e-mail system has been rejected.We have used the same management software for 20 years, Everything work...

Custom Template Issues in Description in Listing

Hi! We list quite often (roughly 20-30 or more listings per week day), on/through the eBay webpage and we have been having the same issue for the last two weeks or so. When inserting a custom template, such as our business policy template, it no long...

Australia: Shoe & Handbag Condition

Since the change on the 22nd July, where all listings were reverted to ‘good’, we are unable to change it.

"You just enabled automated offers for 1 item": No, I did not.

Automated offers was NOT selected.

Resolved! Bids & Offers page shows no items

The Bids & Offers page has been blank for me for 2 or 3 days now. I have received offers that I received via email since the page went blank, but the offers do not show on the page.