Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Website is wonky

When I click on the website it won't layer the page correctly. This has been happening for about 12 hours now. I use Firefox so not sure if it's a browser issue or an eBay issue.

Bids & Offers page shows no items

The Bids & Offers page has been blank for me for 2 or 3 days now. I have received offers that I received via email since the page went blank, but the offers do not show on the page.

Cannot log out

I have 4 ebay accounts that I run for my family. Up until a couple of days ago I had no problems logging in and out of them all on a daily basis to check sales. Now incant log out of one account to check the others. I have refreshed, deleted the app ...

eBay does not care about your appeals - listing removals for "violating" policy

So I have had numerous selling listings taken down for various reasons and when appealed, the take down is upheld, which is in every case of mine, is an incorrect decision by eBay. The AI is incorrectly flagging my listings and whatever process check...

Missing photo editing tools.

I'm using windows 10 Pro Firefox 130.0 and the photo tools are missing - same problem with Microsoft Edge.

Payments

It is not accepting my payments, l tried to used different Visa cards

RETURNS: option to relist item during a refund not working

Sure sometimes this fails, but today I had 8 returns and it failed every single time. That is not right at all. Nothing has changed. I was able to relist it quickly using the link under the notification that RELIST HAD FAILED, but for the first four ...

Can't see main photos in search results

Starting from around 2024-12-13 all newly created offers does not have photo in search results:https://www.ebay.de/sch/i.html?_nkw=RIM30505&_sacat=0&_from=R40&_trksid=p4432023.m570.l1313Inside of the offer all photos are present, which tells that eBa...

Cannot upload pictures from samsung phone

Chanel hydra beauty creme is not authentic. The seller asked me to escalate this for a refund. I'm trying to upload pictures and not able to.

Saved Search Emails Going Crazy?

I have like 100 saved searches and I am getting repeated emails today for many of them repeatedly and the results are not matching the saved search? Just random items.. I have gotten hundreds of emails today for these

I just wanted to said that, this is the second time, that my order has been delivered to a different

So where's my order. This Ebay is nothing but a bunch of **bleep**

Unable to purchase postage label

Unable to buy postage label, every time I press purchase, a message appears telling me something has gone wrong.what should I do? Is eBay having problems or just me?

My Bids are not being displayed, only the offers I've received or declined.

Unsure how to remove cookies. Only started when the 'Install the Mobile App' pop-up began AGAIN. Thanks

Shipping Label Formatting

Everything has been working fine. I purchase and save my, label then import it from my google drive and then print it using my thermal printer. The default size has been 4x6 and never an issue. Suddenly tonight, I bought my label and it came up looki...

Ebay Bucks Menu Option Still Showing in My Ebay

Even though I don't have any Ebay Bucks, I still see an Ebay Bucks menu option on 1 account but not another. It's not in the drop down menu of "My Ebay" but rather in the My Ebay Menu when I check my Watchlist.For some reason, the Watchlist on that a...