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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to report an item as "not received

Hi, I am not able to report “Unable to report an item as "not received”. I already tried going to More Actions but does nothing. Request help asap. Regards

Active Listings Have Lost Color Codes i.e. Green = Bid, Red = No Bids

So when I go to look at my auctions the price section is no longer showing color (Red, Green) indicating no bid or bid. It is all just black text. Is it just me?

When a Ebay member puts a seller's item in their cart, the 24 hour view count is no longer visible.

When an Ebay member puts a seller's item in their cart, the 24 hour view count is no longer visible. That eBay member who leaves that item in there cart, whether on purpose or not, is decreasing the potential interest in others who may wanna buy the ...

Saved Searches not getting emails? Try this!

Here's what I used to fix my SAVED SEARCH not getting daily emails problem that started in late September 2023 for some users. Should also work anytime this issue comes up -- been buying and selling on eBay 23+ years, it happens, don't wait on a fix....

favorite sellers

Ho do I delete a favorite seller?

Ebay Search Function

Has anyone noticed Ebay's search function has almost become unuseable? I find this especially true in Ebay Motors. I search for an item and thousands of other completely unrelated items show up. A lot of times if I narrow the search to a specific veh...

Constant Error Pages

Like the title says, I am getting constant "Error Pages" as shown below, and it's been going on for quite a few weeks (since at least the middle of December): This occurs using Chrome or Edge, and seems to happen in waves, where links will work corre...

Global Shipping Program Errors Extreme Price Increases Erratic Fluctuations

About a week ago, several listings from multiple vendors that I have been watching, all coming from the UK and all using the GSP, suddenly increased their GSP shipping rates by over $100. On average the shipping costs to the US for these items had be...

Is https://www.riskremedyweb.ebay.com real???

It's ridiculous that I can't get an answer or find anything on the web for this. I went over 600 in sales and I do understand having to register for taxes but this is the website it directs us to and it does not look real, nor can I find out anything...

What IDIOT came up with all these nut job changes needs to be fired.

Took things that were simple and turned it into a nightmare!! IDIOTS!!!!!!!!!!!!!!!!!!!!!!!!!!!

Resolved! error report

Purchase▶other actions▶product not deliveredWhen i select service unavailable -dns failure is displayed.

Listing tool not working

Listing tool is not working. It says this is embarrassing but the listing tool is not w6orking. Been having this same issue for days.

Selling Templates Not Working Issue # ALERT15736

It has not been almost a week since this issue was first reported. Sellers templates for listing items are not loading. I made a new template and saved it in the hope it would work but it did not. Both my templates contain a lot of information for my...

eBay Store URL

Hello, I've had an eBay personal account for 20 years. I recently opened an eBay store and have a subscription to the "Starter Store" package. When I set my store up last month, I used a store name that I really didn't like, but knew I could always c...