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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

TOUCHPAD MOUSE FREEZING ON EBAY

For the last couple of days my mouse is freezing on ebay June 2025, I noticed this has happened before in 2019works fine on everything else but never did find the solution.Very frustrating , anyone got any suggestions, apart from not using ebay?My se...

Another change to Messaging while existing problems still not fixed

While on my Manage Orders page, I picked the Message Buyer option from the pulldown menu in the Actions column to send a note to my buyer. Instead of putting me into the Messages page, it now slides in a blank message pane from the right side of my s...

Bidding Issue – Outbid Notification but Still Won the Item

Hello,I’d like to report a potential bug I experienced on a recent eBay auction. The interface indicated that I was outbid on an item, yet after the auction ended, I was shown as the winning bidder. This caused confusion and concern about the accurac...

Auction possbile bug

In an auction i lost, i see the winner user that bid 80 at 18.30 and than i bid 75 at 19.44?? How possible, and then i bid 80 at last without visual evidence that there was another one with 80.I would like to attach a screenshot but i don't have perm...

Can't change my password

It won't let me change my password says 'Something went wrong' been this way for months. They won't send me my code to fix it and trying a new account will say 'This email has already been registered'. It sucks this place is the monopoly for retro co...

Resolved! No way of selecting courier services for age restricted items

I was attempting to sell some saw blades (without the power saws) and received the pop-up to say that these are age-restricted items that can only be sold via couriers that offer age verification services. However, I've encountered a technical issue ...

I did not receive it option disappeared...

So an item that I had ordered had not shown up after 20+ days... it was scheduled to arrive May 21st, and it was May 26th. I had messaged the seller the prior day, and was feeling flustered. I started an "I didn't receive the item..." Support ticket....

Every time I pull up ebay, it sits on a stuck screen. I cannot search, bid, check offers, nothing. I

eBay stuck , cannot search, bid, anything

I CANNOT SEE ANY PICTURES ON EBAY

I HAVE NO PICTURES ON EBAY WHY

Research products page under Seller Hub not working - "Our server failed to respond to your query"

Constantly getting "Our server failed to respond to your query. Please try again in a few seconds" for the past several days. Seems to happen on any page when click to go to the next 50 records, boom, get the error. Can be frustrating when you're on ...

Cannot access my feedback page

Getting timed out on trying to access my feedback profile page. Anyone else having this issue?

Automatic charging of delivery fees after acceptance of a 'best offer' offer specifiying 'free post

Hello I am trying to make a bug report. I made a 'best offer' offer, specifying an offer value and specifying 'free postage'. I received the automated confirmation email from eBay which states that my offer had specified a price and had specified fre...

Inconsistent and unfair bid increments on the same item

I understand that eBay has recently been experimenting with changing the bid increments for some auctions. My recent experiences suggest that this is resulting in different bidders experiencing different increments for the same auctions. For example,...

Encountering Captcha Errors in Multiple Browsers.

Hello! I am trying to make a spreadsheet comparing items of various prices for my sister, as she is looking to stock up on a toy my niece loves that might be discontinued soon. The issue is that when I hit the "share" button to grab a short link, a C...

No longer able to add items to watchlists that I created.

I can still see my custom created watchlists but I cannot add anything to them. If I add everything to my single Ebay created watchlist it will be far too difficult to find things so I will be buying them from Amazon, Temu, or Ali. Ebay seem determin...