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Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Purchase history is not searchable

When I try to use Multiple Listings it takes me to the Sell Similar?

When I select the Multiple Listing option from the Listings button it takes me to something that looks more like Sell Similar when you edit them before relisting. I can't select a number of listings I want to input and I don't have the page of option...

Problem Sharing Listings To Facebook

Recently, I have been experiencing problems sharing listings on my Facebook page. Some listings will share just fine, while others will not. I also share my listings on my Pinterest page and am not having any problems sharing there. I have cleared my...

Sales Report not Returning Shipping Label Costs

Not a "sky is falling" issue, but one to add to the list: When accessing the downloadable sales report near the bottom of the new sales report page at https://www.ebay.com/sh/performance/sales the shipping label column is entirely blank. If anyone el...

Problem replying to message

I replied to potential buyer but message would not send, said something went wrong try later. I tried later & got same results. What's going on?

EBAY IS BROKEN AND THEY ARE NOT ADMITTING IT !

TENS OF THOUSANDS OF SELLERS ARE HAVING THE SAME PROBLEM. EBAY IS BROKEN AND THEY ARE NOT ADMITTING IT !

Second Chance Offers are Missing

None of my auction listings have the Send Second Chance Offer option after they end. I even went back a full 30 days and every one of my ended auction listings are absent the second chance offer option. Is this just me, or has eBay eliminated yet ano...

Search returns 2 sponsored items only after first few pages

I have noticed this problem twice in the past week when I did fairly broad product searches, and it is a new bug (for me anyway). The search I did this morning was: Women's tops, sizes M , L, 8 & 10, short sleeved & sleeveless, location US only, & so...

Negative balance and bank withdrawal

it is not complaint but rather reporting on issueHere is the situation. I was charged penalty for store downgrading and I was not aware of it . I knew that I will be chared penalty but I didn;t know when. I downgraded couple weeks ago and thought I w...

Resolved! Ebay not letting me have any zero insertion auctions

I'm not sure if there's a change or if anyone else is having this issue, but I was going to set up an auction for an item in my store, and as I scrolled down to start the listing, I saw that I was going to be charged $0.25 as an insertion fee to star...

Black screen of death on monitor only with eBay

I have an external monitor.At least once a day it goes black when I maneuver through eBay screens and ONLY eBay screens.Sometimes, it comes back up. Many times, I am left with a black screen that can't read my HDMI connection from my laptop. Both are...

customer support

customer support information instructions on eBay site do not work or exist as given. cannot connect with live person only recording stating to go to ebay.com /help ebay.com /help instructions begin the same non-working instruction cycle it appears t...

NO heathly upstream

I have been getting, out of the blue, this message for 2 weeks now when I try to share my listings to social media. I have called, fb message, still not fixed. Anyone else?

Account issues

So I’ve sold a total of about $900 worth of items on eBay and am unable to claim any of the money due to eBay not verifying chase bank. I can’t seem to find a resolution to the issue and when I managed to reach customer support they tried making me d...

Android app counter wrong

The app shows that 2 items are waiting to be paid, yet when I click on the link there is nothing there. I really am waiting on no items to be paid, yet the app has had this wrong counter for at least 2 weeks.