More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Bug: Purchase history is autoscrolling to top of page on switch to window
When I am looking at my purchase history and switch to another window (eg notepad), and then back to the browser, the purchase history webpage scrolls back to the top of the page. That is making it very difficult to handle my expenses because I copy ...
Could not print eBay standard envelope.
I could not print eBay standard envelopes in Google Chrome. I signed in to Firefox and then I could print the envelope. Worked for me.
shipping labels technical issues
shipping labels not working all week, anyone else having problems not able to ship using Ebay labels?
Unable to send payout to approved debit card in app or web
Anyone having problems sending payout to approved debit card for immediate payment?? Was unable to send payout to debit card on 7/23 or 7/24. Screenshot attached from 7/24 attempt. Same as what I encountered on 7/23. Spoke with customer support on 7...
5 listing limit
I need help. The past 3 months eBay gives me a 5 listing limit. While I’ve tried numerous different things including: giving customer feedback, requesting limit increase, and even contacting eBay, I’ve still yet to get an increase. I understand it wo...
Download Reports - Active Listings - Missing Data
Hello there, I recently noticed that Download Reports for Active Listings are missing all newly created listings: https://www.ebay.com/sh/reports/ It started happening about a week ago. All listings created since then are missing from the report. Bas...
Active Listing errors today
All morning as I am in Active Listings on Seller Hib, trying to adjust some items qty as I do each day from overnight, all I am getting is multiple "Error - Please Try Again" messages in red when I try and adjust quantity. Anyone else getting this is...
Bulk Listings and Bulk editing not working for the past 3 days!
For the past 3 days I have not been able to use Bulk listing or Bulk editing. I can select the drafts I need to list but when I hit submit the screen keeps going through a re-fresh flash over and over and never populates. The same issues with bulk ed...
Cannot Print Shipping Labels
I can't seem to print a label today - packing slip opened and printed fine, but when I go to purchase the label, I click the button and nothing happens, no errors, nothing. The button just won't click. Tried clearing cache, and just updated Chrome.HA...
Shipping down
I have been trying to purchase and print a shipping label for 3 days now. Any word on when it will be working again? Will I get a mark against me if the item is late getting to the customer?
Shipping Labels
Nothing clickable to print shipping labels using Google. Anyone else? 7.22
Bids and Offers tab crashing android App
After installing the latest android update, the Bids and Offers tab keeps crashing the Ebay App.Anyone else having this issue?
How should I cancel a sale that I can't ship due to a ebay glitch?
I sold a few items today.I printed out the rest of my labels without any problem.I'm just having trouble with this one label.I get this error message: It's been several hours.If I can't print the label, i'll have no choice but to cancel the transacti...
Sorry, we couldn't complete your request. Try again later.
So this notification pops up when the page I want loads like it always does: "Sorry, we couldn't complete your request. Try again later." What's up with that? It makes no sense.
Ebay for PC download
I can't find a useable download for my PC with an Icon for ebay . Everything I find will not install. what am I doing wrong? It says administrator is blocking but I can't seem to be able to change it . Help
