eBay

Manage Inventory page - cannot update templates or list items

We use the Manage Inventory page to save listing templates and launch items. Since the change in listing format, we constantly get errors when either trying to update a template or save & list. It can take 4 or 5 attempts to finally get it to work. C...

Cannot login because of 2-factor authentication

got a new iPhone transferred all apps and setting now can't login ebay app ask for 2-factor authentication failson new phone how do I get this reset

Shipping changed on all 200+ items yesterday

All my items are free shipping USPS First Class. Yesterday they mysteriously changed to USPS Priority. Now shipping costs more than the total sale for all my items. If I revise and change it back the listing does not update and still shows Priority. ...

Seller Offers from British eBay not showing in my alerts or messages

I live in the USA, I buy many items from British sellers on eBay UK. I also have almost 1200 items saved in my custom lists, and currently have over 300 items in my watch list. I normally receive notice of a seller offer in both my alerts and in my m...

Ebay Standard Envelope Tracking

I started using the Ebay Standard Envelope to ship my coins. Most of the time the tracking on individual orders do not reflex the actual tracking status I can get from https://parcelsapp.com/en/tracking/ Why?

Store e-mail marketing

I have been trying to have Ebay fix my store email marketing tool but with no results! Since Sept 28 2020 I am not able to send e-mails to my newsletter subscribers with consequent loss of sales. Ebay is worthless as I have been asking to check my ac...

Still getting despatch messages incorrectly

If I combine postage on items and set them to dispatched. The system still sends messages regarding items I have already sent.

Error 3013

No USED results.

After I do a search and filter by used all the results disappear even though it shows 200 results under used. Also the condition menu on the side completely disappears. When I change item condition=4 in the address above to condition=2 it will show u...

Ebay app crashes during entering trading card name

It's frustrating trying to change or type in the card description names. ( Under Item specifics "Card Name") I noticed you have to slowly type in one letter at a time, then wait a couple seconds to type in the next letter or you'll be completely kick...

NO Notifications

Notifications for messages stopped working, no number on the summary page next to messages, no number by the notification bell icon. Items bid on and not won not showing either, watched items that have ended not showing, the whole desktop program has...

Adding additional description to a listing

I am finding it so frustrating. If I need to edit a listing and add a further description in the additional box, but it only allows one letter to be typed. You have to click back into the box after each letter. This makes it impossible to add further...

Refunds keep failing

I am attempting to refund a buyer for a combined shipping discount. I tried and it failed 3 times yesterday, once today. The e-mail subject is : "We're unable to process a refund"The body of the message states: "There was a technical issue and we cou...