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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot use eBay shipping.

I had an answer from eBay, I thought, but it said to click on "the bug", and I don't know what you're talking about.

I never realised this part of ebay until now

Hello everyone,I'm glad I discovered this part of ebay,finally...I'm trying to remove a few vehicals from my " see if this fits your vehical" list but I can't seem to find a way! If anyone knows please lmk and thankyou in advance..

Having trouble generating shipping labels

I am also having problems generating shipping labels. I got the page up and one label printed after numerous attempts and refreshing the page a few times. Now unable to print other labels.

Resolved! Seller page reflects 23 items Sold, but with canceling Scam purchases, I might only have 5 Sold

I'm new at eBay. Since day two on eBay, the number Sold has been incorrect and my total dollars made has been incorrect. I have been canceling Sold items from Scammer purchases. I thought, the numbers would go down, and reflect the cancelled sales, b...

New Listing Tool Problems Listing

devon@ebay I apologize for posting a 3rd issue in as many days but glitches are making listing very difficult using "sell similar". I am just reporting them for the good of the community and for the ability to list for myself as well. Not trying to g...

Ebay cuts ties with Paypal, now must wait four days to get paid

Without warning Ebay severs ties with Paypal and now I have to wait four days while Ebay verifies my bank account. Gee, I could retire on the interest that accumulates for four days on all Ebay sales! Am I the only one not happy. Also I have a few re...

Unwanted nude women listings in my Recent Viewed

Why. In my Recently Viewed section does it appear listings of nude women, which I haven't looked at ? There are listings that appear that I have looked and 4 or 5 nude women listings. It's pretty uncomfortable explaining , especially when I have not ...

Ebay ending listings

Why does Ebay automatically end some listings after a period of time? Then the seller has to recreate the listings again.

Mobile Friendly Checker Crashes and loses all data entered

Beginning yesterday (9/20) when creating listings on my desktop, the system crashes as soon as I click Mobile Friendly Checker. I get a blank, white screen with no exit button. Clicking refresh or the back button loses everything I entered including ...

RED AND GREEN FONT COLORS REMOVED FROM DESCRIPTION SECTION

For some crazy reason, eBay has removed the red and green font choices from the description section. Christmas is coming and I always use both of these to create my descriptions, NOT TO MENTION that I have always listed FREE SHIPPING in red in my oth...

Can't REMOVE ACTIVE CONTENT - Pop Up Box is BLANK - BROKEN ALL DAY (9-20)

Still using the GREAT old Listing Tool and encountered a first time problem. After I copy my info into Item Description (as I've done for years), the Help Me Fix It always pops up so I can remove Active Content. While doing today's (9-20) listings ho...

Customers can't pay for items

Today I had 2 different customers message me after they purchased an item telling me they couldn't pay. The message they got was that this seller (me) doesn't ship to their location. Both customers live in the US. I ONLY sell to US customers. I curre...

no way to close the box???

Just wanted to point out that this page has a box with no way of closing it. Really its just inconvenient and can easily be fixed. I just refreshed the page to go back to the rest of the page.This is the dialog box that pops up after you click on the...

Problems with viewing my purchases

Tonight I couldn't view tracking information for my most recent purchases. Then when I tried to view my items that I've bought it wouldn't list my latest purchases. Please fix this so I can keep up to date, thank you.