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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay app (android) saying I need to update account details but page never loads on click.

I recently switched bank so added my new bank details, it then asked for the 2 micro payments to verify account (on PC) but it took ages for them to appear in bank, they have today so I went to input them but the page to input them has vanished nowhe...

Search bar drop down results

Att. velvet@ebayI will one more time attempt to describe my issue with the search for anything bar. When I click on the bar the results are 5 recent searches preceded by a clock face icon ...2 saved searches preceded by a heart icon ...and 2 saved se...

How do I set packing slips, shipping tags, etc to black-and-white only?

I need to be able to set things such that I get a black-and-white PDF when making a packing slip, shipping tag, and so on. The color default results in dim gray, which is very hard to read.

Is anyone else getting this error message? "Your connection is not private"

I log in to ebay every single day, several times a day.I'm on ebay almost 24/7.Today i get this error message. Anyone else? I click on "advanced" and it takes me to this.

Screen Shot 2022-07-05 at 8.23.26 AM.png

Screen Shot 2022-07-05 at 8.24.45 AM.png

Daily payouts, once a week I get "your payout didn't go through" on a single payout

HiI have my payouts set to daily, each week there is 1 payout that never gets trough and gets refunded, I do get multiple payouts sent on the week and most of them go trough and get reflected on my bank account, but there is a specific amount that wi...

Resolved! Options on Account Settings Page on PC doesn't link to anything

So, I ordered something from ebay without an account and after the order was placed, I got a small notification that I can still make an account, so this time I thought, why not, some of the info will already be filled in. The problem is that I set m...

I need ebay in english

Please, help. I need ebay in english and suddenly some parts of it are translated into Czech; I am English and it is not convenient for me though I live in czechia. Stop this translating, please. Maria

EBay error 402

Resolved! Is that ok to use Opera browser for eBay activities?

Hi good day, When I am reading eBay policies, I saw there is a section called what are the browsers that eBay have recommend to use eBay such as, Google chrome, Firefox etc. But I am familiar with my Opera browser and I didn't get any issues so far. ...

PRINT SHIPPING LABEL NOT WORKING

Marking as despatched

Unable to mark as despatched in app , hit the button but still shows mark as despatched ?

Resolved! eBay Modifies Search and Doesn't Allow Corrections!

I have the following Saved Search: https://www.ebay.com/sch/i.html?_nkw=tracts&_sacat=29223&_sop=15 It is intended to look for Tracts, generally religious publications. Instead eBay modifies the results to Tracks and displays the following: Showing r...

Revisions in description box are not working.

Revisions are not showing up in the description field. (I am able to revise price)

Purchase history is not searchable

When I try to use Multiple Listings it takes me to the Sell Similar?

When I select the Multiple Listing option from the Listings button it takes me to something that looks more like Sell Similar when you edit them before relisting. I can't select a number of listings I want to input and I don't have the page of option...