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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller Feedback

The new feedback form - not good! Please make it auto populate previously made comments like it used to do. And as a seller, when I leave feedback, I do not need a screen to pop up asking me if I want to Save this Seller, the seller is me! Please fix...

Can't change my phone number on file

Does anyone else have this problem? Here's what I see. Been trying to do this for the last week or so as my current phone number on file is dead. Can someone humor me and try it themselves and tell me what you see? Change it back to your original if ...

Old notification of sold items

For the past 3-4 days I keep getting spooked by notifications that something sold but when i click the new notification it shows actually item that sold while ago. Anyone eles?

eBay changed my combined shipping settings without my knowledge

As the title states, I got two orders over two days which were paid for then automatically combined. There's a reason I don't combine automatically - because we ship many large, heavy fragile items which cannot be safely combined. When they can be pu...

Summary page shows me watched items with EUR pricing, I'm in USA

Logged on to EBay today and all my watched items have EUR dollar amounts. I'm in the United States. At this time it seems to be only the watched items as all other pricing is in US dollars. Changes to the code should really be tested before going liv...

Need to update/modify my listing, says my limit has been reached.

This is despite the fact that the listing is already up. 5K listing limit, 4.2K listing.

E-Bay iOS app is incorrectly reporting free shipping on purchases

I made a sale today and the E-Bay app is showing that the buyer got free shipping and that I was supposed to pay shipping. Item 204064523720.I nearly canceled the order because I knew I hadn't listed this with free shipping and wasn't about to pay $1...

Resolved! BULK EDITOR Charged me $0.75 even though NO CHANGES were made! Can't use it without charge anymore!

I use the Bulk Editor as a way to "refresh" my Store. I pull up all my listings, MAKE NO CHANGES, and click submit. Been doing this for a couple of years with no charge. The other day it showed a .75 Insertion Fee Charge which I thought to be an erro...

E-Bay LEARN YOUR OWN POLICIES!!!

I just had a listing removed for tobacco tins. The takedown notice said I had violated the tobacco policy and can't sell tobacco.However, the title said nothing about tobacco, just tobacco tins. The listings also said nothing that would indicate any ...

eBay only Problems

eBay become my enemy, I just need a way to close my account and stay far from this business.eBay refuses to close my account!

Sold item not on app

For about 3 days my sold items are not appearing on my app. Now it says I have 2 sold items waiting for payment. If I click this is too blank?

Ebay International Shipping Generated an Old Tracking Number

Anyone else had this problem? 7-30 I sold item. 7-31 I generated Ebay International Standard Delivery for a package to Canada. I take package to the Post Office, they scan it in, I'm good to go. I get home and check email later that day and customer ...

purchase history

Is there a way to go back further on my purchase history? I bought a part a few years ago and need to purchase it again but have no way to look up the part number.

Pages aren't working

When ever I am on the Google chrome browser on my phone and I click an item and then click any link or buttons besides sell an item and log in it comes up with This site can’t be reachedCheck if there is a typo in mwvi.vip.ebay.com.DNS_PROBE_FINISHED...

Technical issues

Having several problems the last 24 hours. First, spendable funds is not available. If I try and pay using my funds, it says that funds are unavailable and that I must pay with another option. Second, I have tried making offers on a few items and whe...