03-19-2023 09:17 AM
I use calculated shipping and have for years, not many errors at all. Today a first class package charged $1.98 when my minimum ship is over 3.50. Of course error in favor of the buyer!
Another case was standard envelope for 2 trading cards would not let me use standard envelope made me ship first class. Which was triple the shipping cost.
How about shipping team? Been at least a week with sales down over 50% these calculator errors are getting expensive!
03-19-2023 09:32 AM
I just went into my shipping on this current issue today to see where it ship is selected it is correct using sell similar. My items almost 80+% use first class calculated. I am currently showing 10 listings on the ship policy page. I have over 4000 listings. There should be WAY more showing first class ship.
When I search my listing by ship policy for my first class ship it is showing 4161
03-19-2023 09:43 AM - edited 03-19-2023 09:43 AM
Did you calculate your shipping on first class flat?
You should be doing first class parcel for >.25" thick.
03-19-2023 11:07 AM - edited 03-19-2023 11:08 AM
On first class always use parcel, use template so all listings the same. So not that. But yes that can trigger the difference but not the case here. Great thought, thanks
I even used sell similar to test it to make sure shipping was correct.