Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

cannot access payment

I tried buying an item today and when I went to pay, received an error: Access DeniedYou don't have permission to access "http://pay.ebay.com/rxo?" on this server.Reference #18.842c2d17.1659811065.df4e6bc I cleared cookies for ebay and logged off and...

Resolved! Poor Choices For Reporting a Listing

When a listing describes an item as being Native American made when it obviously is not, the required reporting categories must all be filled out: Report Category Reason for Report Detailed Reason When you get down to Detailed Reason the choices are:...

Please Undelete the Undelete Function

I implore you to reinstate the undelete function for listings that have been inadvertently deleted.

make my wishlist come true

hy everyone here. any dude here who is able to convince a seller to relist cause im sure it isnt sold yet but ended by the seller. its unsold. it was taken off ebay . she might have decided to hold on to it. if someone can get her to relist and buy i...

phone number to a live ebay rep

Does anyone know how to call and talk with a live ebay rep. I have not been able to get anywhere with the online site. Need a phone number please.

Safari crashes on eBay

This just started last week -- when I enter a new search on eBay my (up-to-date) Safari always crashes. I can look at previously viewed items, but a new search causes it to go down. So I guess I won't be searching on eBay.

Ebay is now flagging me as a bot and denying access to sites where I buy regularly

I get the pardon the interruption but something makes Ebay think I am a bot. I tried CALLING Ebay but they just give you the runaround with no person to answer and refer you back to the website. Very frustrating. I do not know how to fix this. Please...

Help me please. Emails from tech support. Blocking the second account. Recover my ebay account

Hello dear ebay users.I really need your help. Please take my situation seriously.I used to live in Ukraine and there I created an account on eBay.com. I made a few purchases there, but planned to sell as well. I planned to sell my handmade items, pa...

HOW TO FIX? Items that have sold remain in my active list as if they are still for sale?

Anyone know how to correct this? I have been ending them manually which is a real hassle!

Error creating Invoices with 20+ items.

Anyone else experiencing issues when trying to send an invoice to a customer with a decent amount of items? After calculating shipping and hitting "Send Invoice" button, everything greys out for a few seconds and then get the error at the top of the ...

Order processing

I had a bid accepted but item requires shipping cost to be added and won't let me process the sale without it.Have reached out multiple times to seller and no updates to shipping cost.Cant cancel the order now, not that I want to, but its clear somet...

Unable to Update my Email Address on EBay

I changed my email address several months ago &, since I haven't done any business with eBay until today, I didn't attempt to update my email address until earlier today. Unfortunately every attempt to change it has failed. Since I have trouble seein...