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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos Not Displaying

Only 3 photos are being displayed for each listing. Is this deliberate or a glitch? It's been 24 hours since I noticed this issue both for my listings and the others I've checked.

Many of my listings are disappearing when searched for by lowest price + shipping.

First of all, I am a Top Rated Plus seller and have sold on eBay for over 20 years. Specifically, the problem is occurring with one of what used to be my best-selling item, "Rapid Action Extreme", which I sell at the very lowest prices on eBay. I hav...

Amazon Fire Tablet Issue

I am able to view item lists just fine, but when I look at item descriptions I have to switch the tablet to desktop view to see all pictures and descriptions in the normal format. This has been happening for three days. I have to switch views every t...

Amazon Fire Issues

Amazon Fire tablet - eBay loads but after a search when I try to look at an item listing I get a big blank page with a please reload box. It says eBay is unable to handle the request. This has been happening for two days. Another Fire user posted the...

Can't buy, can't contact ebay

Hi everyone. Since past week I've been trying to buy 3 items. They're from a seller I've bought from before and similar to other items I've bought in the past. Any time I go to checkout, I get this message "Sorry, we can't complete your checkout at t...

Problems with Payments?????

Buy it now, paid...got an e-mail saying Action Required - You need to resend your paymentI tried again, same thing. Tried a different Credit Card, Happened again. Anybody else having this issue???Ebay Aware? When will it be fixed?

Resolved! Trusted Devices - no option to add

Hi AllWe are a small business selling on eBay and we have four staff members (including myself) who need to access the account. We recently moved to two step authentication and this is causing issues as the 6 digit code is sent to the eBay registered...

Paid for items this morning card was charged double and still show unpaid wth

I had item in cart, paid and was charged double and still shows need to pay!! I also bought item buy it now was charged double and item never went to my purchased items and is still listed. What kinda junk is this

Resolved! Missing purchase history.

I signed in and checked my Ebay account to track 2 purchases I made 2 days ago. I only have one ebay account. When I click on purchase history there is none there, as If I have never purchased on EBAY. The purchases show up in my paypal account. Is E...

Account Stettings links are dead on Win 10 PC

When I go to the Account Settings page none of the links are active. If I move the cursor to Addresses or Payments or anything else the item becomes underlined but nothing happens when you click on any selection. Also if I go to the Help & Contact pa...

problem

unfortunately I can't tradesearch for any new systemI do not understand anything

Help & Contact not available

Hello to all ebayers, I have been experiencing several issues with ebay lately and I was wondering if any of you had this or if there is any way to solve this. To start with the most important, it appears that Help & Contact does not work at all. No ...

Customer service

How do you contact customer service now. I have been through every option on the page and everytime it comes up as We didn't find a good match for your search. Please try again.Any ideas?@community_team

The site isn't working property since ebay switched the language in Hungarian users

Since the last week the ebay.com almost unusable in Hungary.At the past the whole country use the site in English language, without problem, but now most of the functions isn't working due to the language change.The Account Settings not working, the ...

Ebay app (android) saying I need to update account details but page never loads on click.

I recently switched bank so added my new bank details, it then asked for the 2 micro payments to verify account (on PC) but it took ages for them to appear in bank, they have today so I went to input them but the page to input them has vanished nowhe...