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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search feature still not working as of 2/3/23

Still getting zero matches on any search I try. Bummer.

Shipcover claim page not working

I recently had an issue with a package that was damaged in transit. This is a package I purchased shipcover insurance on (not USPS insurance), so late last night I went to file a claim, but it just kicks me back to a page that says:"It’s not you. It’...

Adding video to listing

I keep having issues when adding videos to my listings. Anytime I go to revise a listing - just adding some written words - that has a video, ebay inserts another of my videos( a video from ANOTHER listing) into the revised listing, then states "you ...

Welcome to the New All Selling Pop-Up Reappearing

I have tried so many things to keep this pop-up from reappearing with no luck.I’ve tried another browser (Edge.)Clearing my cache for Ebay.Turning off advanced tracking in Firefox. I’m out of ideas.Any help would be appreciated.

The "list an item" page is buggy. It keeps deleting my typed in description.

Work through the form from https://www.ebay.co.uk/sl/sell. Type in a description. Set other others. List it. See how your lovingly typed in description is erased and replaced with the title.

My eBay store items are not visible to USA buyers ( I use GSP)

Hello I am a UK seller, I've been selling a lot to the USA since a year ago. After I changed my account to a business one the sales fell a lot. I didn't find this issue for a while until half a year ago I got a buyer messaging, about how he can't see...

Is the original Classic View available again; if so please post a link or details how to get it back

I read in earlier threads (that are now closed for comments) that the original Classic View is available again, but the steps they gave to access Classic View do not work. Questions:1) Is the original Classic View available again?2) If so, please pos...

Search is not working!

Search states no match found. Tried just one word "Coach" and nothing. I know there are thousands of Coach items listed. Explains why I have no activity on my items today, nobody can find them

Today i had 5 sales and every sale was 5 10% of my original price and every dale was triggered by eb

What's going on with ebay ???Today I had 5 sales and every price was a joke like 5 10% of original price I canceled all sales . Tonight I got another sale again half joke price , not my price . Again canceled ebay representative has no clue .Anyone ?...

Technical problem with refund

I have received an email from eBay to start a refund for a cart that I had purchased. After clicking the "ask us to step in" link I filled in the required information and clicked the enter button. An error page came up stating: Oops, we had a technic...

Listing glitch

Information entered into description box keeps disappearing when I move onto another section of the template.Frustrating, especially after entering very detailed descriptions three times over.

Payment processing is down!

Iv talked to eBay for many many hours. Zero help. Most of them gave up and said there’s nothing they can do.

Search not working properly

When searching for "corvette" under the Toys & Hobbies category only models & kit shows, not everything in the category. Will this be fixed?

The watchlists are not loading up

Using Firefox, all my created watchlists will not load when you click Add to List.The lists are there but the site won't load them.This is happening on Safari as well.

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Combining shipping on Ebay does not work properly

Each week I do make refunds for shipping fees paid by buyers when they do make multiple purchases not using the shopping cart. More than that, if the buyer submits best offers, then each accepted offer (by buyer) is paid separately with its own shipp...