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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Item Specific "Personalize" Is Not Working
I have a few of my listings that I need to add personalization to. When I put it in the item specific part of the listing, and then when I hit Update or Submit the listing, nothing is working with the personalize concern. Is there some way to contact...
Active Ebay listings showing on Google as ended, no longer available, or out of stock
Hello! First time posting here. I'm having a big problem and do not know where to turn. For the past month and a half, i have noticed that the relist feature does not seem to be connecting to Google properly. When i relist my items monthly, those act...
paying access denied
Ebay has denied me access to pay for anything on all 4 of my acts for 2 days now. Reps say there is no reason why.
While Adding/Editing Item Specifics, all the specifics crash/disapear from the listing tool
I have been listing new & editing existing items, and while editing the item specifics, they will occasionally disappear completely. Not just the one I am editing, but every single one except the UPC code. The only way to get them all back, is to lea...
Resolved! Listing from Oregon seller
I'm attempting to list an item. I live in Oregon. When I choose Oregon for sales tax it automatically enters 0.00%. But when I try to list the item I get this error message. Please advise. thanks It looks like there's a problem with this listing. Sal...
Resolved! "There is an active offer for this buyer or limit of offers was reached." error
tyler@ebay I am repeatedly getting the error "There is an active offer for this buyer or limit of offers was reached." when trying to send offers to buyers when trying to use the "send offer" feature to reply to a buyer on PC, send offer works fine o...
'Welcome to the new listing experience! ' keeps popping up when revising eBay listing
I have new variations that needed to add to an existing item but the message "Welcome to the new listing experience" keeps popping up and not allowing me to revise my listing. Last week I was able to revise an item coz there was an option that I sele...
Resolved! Aprire app da link Google
Salve vorrei sapere cosa devo fare per aprire l’app da link Google? Quando clicco su annunci eBay su Google mi apre il link del browser, non l’app. Come posso risolvere? Grazie mille
Resolved! The new listing tool has broken for 2 days now -- all descriptions removed!
I was forced to start using the new listing / revision tool. When I enter a description (revision of an existing listing, and sell similar) and then save, it removes the entire description from the listing. Doesn't matter what I put in the descriptio...
eBay mobile image search not letting me select photos
Prior to today, if i wanted to do an image search on my mobile iphone, I was able to click on my photos on the bottom left hand side of the screen, choose the photo I'd like to search and that was it. Now, it wont let me select the photo's. I click o...
Mobile ebay draft shipping settings not saving when I press "Sell One Like This"
Wondering if anyone has this issue.When i attempt to sell an item on my desktop by viewing a previous listing, clicking "Sell One Like This" and creating a draft, all of my shipping settings are saved. Buy it now, flat rate to domestic buyers, calcul...
Leaving buyer feedback issue
Every time I try to leave feedback for a buyer, I get and error message saying to try again.... any thoughts?
Why is my account being blocked from PURCHASING silver coins?
Today I tried to purchase silver coins in 20 count rolls, ($731.21) . I discovered I'm being blocked from purchasing because of "Limits Placed on Accounts Based on Reviews". I quote: "To ensure that eBay remains a safe marketplace to accept payments,...
SHIPPING COST TOO HIGH - eBay negotiated discount rates
I allow my buyers to have visibility to the "eBay negotiated discount rates" on shipping costs to all carriers. However, a buyer recently paid $26 (UPS Ground) to ship an item from IL to CA via UPS, when the negotiated rate was $15. I have noticed th...
Awful new ad format, it's bad for .99 cent shippers
In the new shipping dimensions (section) of the new and not so improved ad format that has been forced upon everyone....there are 3 shipping dimensions boxes. The middle/second box needs to accept a .20 or a .25 for .99 cent shipping. It only accepts...
