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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Was just live chatting with Ebay customer service but now there's no option to?

I had recently been live chatting with Ebay customer service about an issue, but now when I go to there's only options to call. Previously, the prior conversation would show up from the session before, so it made it easy to track issues over multiple...

No longer able to access WWI or WWII Militaria categories

After the categories disappeared from the top of each page (reported to ebay rep 3 weeks ago), now the search by category feature no longer works when trying to go to WWII or WWI collectables from either Chrome or Edge. It is apparent that the techni...

May i have a phone number???may i have a phone number???

May i have a phone number to reach your customer service

The "LIST IT" Button is not working

You create the entire listing, Go to the bottom. Click on "List It" and nothing happens. The button wont click.Also try the "Save for later" button and that wont work. The preview button is only one working. You have to close the browser. Reopen and ...

Printing a single label - Can additional items be added on the Receipt part

Can Seller Tax, Ad Fee, Ebay Fee and Order Number be added to the Receipt half of the label? This is more of an Enhancement than a Technical Problem. Thanks!

Scheduled Auction disappears when END LISTING

Hi: I created an Auction and Scheduled it to start later. After, I realized I wanted to change this to a Buy It Now, Starting Immediately, so I ENDED the listing. PROBLEM: The listing is no where to be found. Not in Ended, not in Draft - it disappear...

This is how messed up ebay search is!!!

I'm going to link my youtube short here showing you just one of the many head scratching ways that ebay search acts. This is insane! https://youtube.com/shorts/r6KcbJ2JSgo?si=rv6AQb_C4K_ze0O3

Ebay International Shipping Problem

I have opted into Ebay International Shipping and other countries show up for all my listings except for a listing I created last night - https://www.ebay.com/itm/176996564008 - for some fountain pen nibs which shows United States only, I'm trying to...

ebay gift cards are not working

When I go to checkout and choose to use ebay gift cards as payment, it accepts the card number(s) and says that I can "Confirm and pay". When I hit the button, a red bar appears that says payment not accepted and choose another payment method. I cont...

Nothing is Working

Absolutely everything is messed up. Throw the whole site in the garbage and start over. How does a company is big and as profitable as eBay have this many issues. Where are the tech staff?? Search is broken, I can't do anything to my store/listings w...

Store page error - Page loading error, refresh to try again. Refresh

Anyone else getting this error today when editing store page? Using PC, adding rows doe feature listings... getting Page loading error, refresh to try again. Refresh I logged out and deleted browser cookies and still can't add row for any "Feature yo...

AI will be the death of ebay!!!!

They are now relying more and more on AI and its failing. Example, I had 14 shipping defects do to a hospital stay (that is one of the valid reasons on the appeals section). All 14 appeals that took me 30 minutes to submit was DENIED in 10 min by AI....

Categories removed from top of page while viewing items.

What happened to the categories showing horizontally above items i am viewing?Was much easier to change categories quickly while searching specifics.Please put categories back where they were.

Saved search email image doesn't show, if only one match in email

This appears to be a problem unique to the MS Outlook email reader. The emails display fine when viewed via the ESP website. Only the POP downloaded emails are showing the problem. This is using Outlook 2016 on Windows 10. For a few months now, every...

eBay Shipping Glitch

Anyone else having a problem with eBay shipping still showing orders awaiting shipping AFTER generating labels? Hey tech team, you might as well add this to the ever growing list of technical issues.