Report eBay Technical Issues

Forum Posts

Sorted by:

My listing is not showing up when sorting by price.

I noticed for about 3 weeks that one of my items was getting almost no views, compared to similar items I was selling. I discovered that, although the item displays at the top when searching for "M367 Mixer" under Best Match sorting, it is not includ...

background remover tool on app and website doesn't show eraser or pencil

When I use the background remover tool on photos, in app and on website, it removed the background, but the eraser and the pencil have disappeared. No way to make corrections. Is this just me?

Not able to see activity logs for team access/multi-user account access

Hello, I'm not able to see any activity logs for team access/multi-user account access from the activity of my employees. I'm only able to see when I disabled an account. Is there something that I'm missing to enable activity logs for multi-user acco...

Emails are being rejected today

Out of the blue all email notifications are being returned by eBay to our inbox with the following message: Your access to submit messages to this e-mail system has been rejected.We have used the same management software for 20 years, Everything work...

Custom Template Issues in Description in Listing

Hi! We list quite often (roughly 20-30 or more listings per week day), on/through the eBay webpage and we have been having the same issue for the last two weeks or so. When inserting a custom template, such as our business policy template, it no long...

Australia: Shoe & Handbag Condition

Since the change on the 22nd July, where all listings were reverted to ‘good’, we are unable to change it.

"You just enabled automated offers for 1 item": No, I did not.

Automated offers was NOT selected.

Resolved! Bids & Offers page shows no items

The Bids & Offers page has been blank for me for 2 or 3 days now. I have received offers that I received via email since the page went blank, but the offers do not show on the page.

Want else do you want to sell? Bar isn't Working

I go to put a title in the bar and click sell it button and nothing happens?

Screen Shot 2025-08-10 at 3.08.07 PM.png

Resolved! Automatic Price Reduction Glitch

Started using the price reduction feature when it first rolled out and was price drop every seven days. Went to revise some auctions and they had changed it to three days. OK, no problem. I set it up and then wondered why the prices didn't drop. It h...

Resolved! Old accont - locked.

Old accont - locked.Hello I have trouble with access to my account. I have not use it couple of years. When i try to login, my account is temporary locked.In my account there are no any suspisious bids or orders. I have working my e-mail, i have work...

change address

I cannot to change my address ıt answered we didnt quiet get update your address and save

help

I can't go to help, getting this : Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through this website with super-hu...

please no stealling in here

Theives badly around

Dodge Durango 4x4 not showing in garage correctly

My vehicle is a Dodge Durango 4x4 but when you're putting it into the system no matter which engine configuration or body configuration you choose it always comes up as a two-wheel drive even though it's a four-wheel drive. Is there any way to get th...