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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

WHAT'S WRONG WITH EBAY CHAT GUEST

I'm trying to connect with eBay chat guest but why do i keep having this error We are currently not available. Sorry we missed you. Please try another contact channel, or feel free to try again later.Does anybody facing the same issue?

Selling limit problem

I don't list an item, because ever time asked me "Increase your selling limit " like there. But my selling limit always increased.Please tell me how i fix this problem .Thank you! like this

Searching for Completed Items + Used Listings Finds Zero Results

When doing search results with the combination of "completed items" and "used" it appears to generate zero results, even if the pre-filter indicates there should be results available.As an example, if I search for "xcom 2 xbox one" and then sort by c...

Issue with enrolling in receiving immediate payments on debit card

I wanted to sign up for this payment option. So I followed the prompts and submitted a bank statement as requested, which shut down my ability to recieve payments for the next 2 or 3 days (I have mine set to daily). And then there was no response at ...

Ebay sending outbid notifications for items i am not bidding on.

**bleep**?I am not currently bidding on anything! I am also getting notifications about watch list items which are not in my watch list.

Screenshot 2022-10-14 at 14-48-19 My eBay - Bids & offers.png

Search words change when I sort most recent

For some reason when I search for "Prusament" and then select "Newly listed" is changes my search term to "presadent" then fails to find anything and searches "President" instead bizarrely.--??

App on apple iPhone not showing which of my saved searches have new items

For years, when I look at my saved searches on the mobile app for iPhone (latest version) I have seen which of my saved searches have new items that match my filtered parameters. Two days ago this stopped working. All my saved searches are there but ...

watch list not loading

I have the ebay app on both my ipod and iphone and when I got to look at my watch list it never loads and finally times out and gives an error of no connection but everything else is loading fine. Does anyone else have this issue.

All items showing up as "sponsored".

All items are now showing up as "sponsored" as of today on my computer. What's the point? If everything's sponsored, then it means nothing is, right?

Promoted Listing Standard Issue - No Impressions or Data Not Showing

Hi everyone, Anyone else notice that there Promoted Listing Standard data is all messed up for today and yesterday - September 26 & 27?? Under both the Advertising Dashboard and the Traffic Tabs.

Same symptoms repeated for last 5 quarterly updates... After each eBay quarterly update, Sales stop

We see same symptoms repeated for last 5 quarterly updates... After every eBay quarterly update, Sales stop. Steady daily sales for 2 months, then eBay adjusts search or add features, Sales stop or decrease by -50%. Traffic decreases from date onward...

Newly listed items receive a few views, then nothing for rest of 30 day period. Why?

Newly listed items receive a few views in first 2 days, then nothing for rest of 30 day period. Why does this occur? Is eBay only showing our items when newly listed? We have 17 years experience sourcing, listing, and selling antiques and collectible...

eBay asks me to pay twice and I’m getting sick of it

ive been purchasing eBay auctions and paying immediately. It goes to my PayPal and approves the payment. The next thing u know I go to my purchases, tap on the item I just paid for and up comes a message “ you’ve committed to this item. Time to pay” ...

Oops! Something went wrong error message when contacting bidder

I found two discussions about this topic with plenty of replies but they were closed so I could not contribute to the discussion or reach Tyler by replying! It seems the solution was offered by tyler@ebay ; he opened tickets for multiple members with...

Transactions not Appearing in Payments

According to the payments tab, the last transaction I had was the payout to my bank. the 5 sales received since then (4/6) do not appear on the screen to be reviewed.the 5 sales received since then (4/6) do not appear on the payments report. Where ar...