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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! eBay freezing and crashing

My eBay page opens and I can use it for 3 seconds then it freezes. After 5 seconds it crashes and closes.

a confession to make

i hope i get the Laptop i have order recently on Ebay because i feel guilty for STEALING a Laptop because the **bleep** annoying POPPING UP APP from ebay was like HARASSING me all the time IF i DON'T want that installed then i don't see the point why...

Unable to list

Using a Mac and Safari. Starting having issues on 2/25/2023. After I create listing, I am not able to activate to sell. It saves an unusable draft. Never had this problem before. Keep getting messages that the Ebay home page is down. Same message tod...

seller hub search active listings title keyword not working

in seller hub active listings or unsold listings search item title contains (a word in the title) is not working

Resolved! I have not been able to post items for a week now. I opened up a ticket 5 days ago and STILL nothin

Items not getting renewed and getting ended/disappearing

This is a known eBay site issue that you guys are aware of, reference ID:ALERT 14496 This is still going on it's incredibly damaging. We had 5,627 USA based site listings late last night, and ever so slightly one item at a time these are disappearing...

cant login because I lost my phone number

can't login because I do not have access to a phone number associated to my account.I have had to create this new ebay account to be able to post here.I cannot login with my account because ebay has suddenly started to enforce verification by SMS. I ...

Schedule your listing & Add multi-buy Missing Bug

Come to list some items today and the Schedule your listing & Add multi-buy options are missing. This issue effects Inventory Templates. (Listings, Inventory, Edit Template)The options are missing and there are no settings that removes those options....

Sold Items not showing

I have a number of items that have been bid on, sold and have now finished today, however these items are not showing in my sold list but are appearing in my relist. I have has a couple of messages from buyers asking what is going on.

2 threads have same problem

On the Ask a Mentor board there are 2 posts stating that items have sold, but show up in items to be relisted. They can't send invoices, don't show as being sold. https://community.ebay.com/t5/Ask-a-Mentor/Sold-auction-items/m-p/33592122#M381383 http...

Resolved! Buyer is scamming me, eBay HAS NO CUSTOMER SERVICE AND REFUSES TO HELP

I just have to say I've been selling on eBay since 2003 (17 years) and I've NEVER been treated this poorly by a company. After this I will be closing my eBay account due to the absolute total lack of help I've been offered as a long time member. A bu...

Uploading photos from a phone

I do this all the time with no trouble. For the past few days when I upload the photos from the photo to the New Listing Tool, - I select the photos on the phone,- click upload- click done - On the computer I click "Got It"- The a circle spins on the...

trouble deleting items from wishlist

for the last few days i have not been able to delete items from my wishlist.using google chrome. click on delete and the screen fades some as if thinking but them freezes.

Ebay printing bug. forces me to use landscape instead of portrait mode and will not let me change

Can not print Invoices in portrait mode. Only Landscape.New Bug that has just appeared.Using both Windows 8.1 and Windows 10.HP Office Jet Pro 6968.This is an Ebay bug, that just began.Not my printer.... all settings are what they have always been.De...

RESPONDING TO QUESTIONS

WHEN I RESPOND TO A SELLERS QUESTION WHY DOES IT STILL SHOW IN MY aCTIVE iTEMS THAT I HAVE UNANSWERED QUESTIONS? IF I CLICK ON IT MOST SAY THEY ARE OVER 45 DAYS OLD AND I CANT ANSWER. IVE JUST BEEN IGNORING IT BECAUSE CLEARLY IVE ANSWERED, IS THIS SO...