Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Item condition selection box missing

Using the eBay app the ability to filter the condition of the items in the search results has completely disappeared. This is across multiple searches where they all normally have new/used/etc available as filters. I've tried deleting cached data etc...

3 and 5 day auctions missing in new listing tool

the 3 and 5 day auction option is missing from the new listing toolwe look for faster quicker sales ....this does not help....any way to fix it

Not Allowing Listing Updates

Hey everyone,Been listings some items I found in my inventory that I never had listed and then went to do some updates on them and for days now all I get is:"Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second...

UPC Code

How do I list item that does not have a UPC code? The "does not apply" option is not available anymore. The only way I have found around this is to list in a different category but that's not really a fix.

I can not change my postage options, just keeps changing it back

Hi please tell me I am not the only one with this issue I list an item (let's say a chair) and I click for collection only, then list the item Check the item and it's changed it back to second class postage royal mail at £3.20It just keeps changing i...

Bank issue

For some reason I got a bank I never had before on my eBay account. Now I can’t change or anything. Do anyone know a “Oceanfirst Bank” because I don’t. The only banks I been with are Wells Fargo, US Bank, and Wings Financial.

no listing fees displayed under new listing page

New page for listing When you go to submit the new listing it states "List with displayed fees" But fees are not displayed anywhere. therefore you list without knowing the cost for the listing.

Email alerts on saved searches

For the last few days I've not been receiving any email alerts on ANY of my saved searches??????????

Updating address from account settings fails when the site language is set to Japanese

I have tested this on Windows 10 with google chrome set to use Japanese as browser language and on ubuntu with chrome set to use English. Precedure for replicating the issue: 1 . set the site language to Japanese 2.from ebay top, click the left top a...

eBay and PayPal 04/20/2022

Has anyone found out how/why eBay has disabled PayPal payment option 04/20/2022 ?

BEWARE OF MAJOR GLITCH

Just had the new awful listing page foisted upon me. when doing SELL SIMILAR on an item from my UNSOLDS page and hitting submit, the PAGE THEN DIVERTS TO the ENDED LISTINGS PAGE where SOLD ITEMS ARE MIXED IN. Be very careful, I need to back out of th...

Ebay website won't load...

The last few weeks, I have been listings (typically in the mornings) and the eBay website will just show the circle loading symbol. All the other websites I am using work & load fine so I don't believe it is an connection issue. Does this for a few m...

Can't send combined invoices.

For a little over 2 days, starting 9/21/2022, I have been unable to send combined invoices. I keep getting the error message, "Something went wrong. Please try again later." My buyers can still make payment through the cart, but in several instances,...

Ebay start page changed

My ebay page has changed recently in a way that I see "Daily deals" instead of last seen items when I open the homepage. I did not give any permission to this, nor would I want this. What can I do to change back the ebay homepage interface to see the...