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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Purchase history not showing, more then 7 pages back

Dear eBay community,I am running into a technical problem with Purchase History, or Purchases in the Order section, as I pick 2022 year purchases, it displays about 7 pages of orders max, the rest of pages of orders are not showing or pages like 8,9,...

Refunds down for anyone else?

Anyone else unable to send refunds? We ran into a problem. Please try again later.

Transaction report and Orders report show two different Buyer Names.

I just downloaded my Transaction report and the Orders report and noticed that the Buyer Name is different in the two reports.I get the Transaction Report from here: My eBay > Selling > Payments > Reports > Transaction Reports > See AllOrders report ...

eBay Messaging Error

Every time I try to message a seller, my message does not go through and I get: "Looks like something went wrong. Please try again later."

Account locked due to address in Russia

Hi there,I created my eBay account in 2012 with an address in Russia. However, I was not living in this country a long time ago. I just used to update the delivery items without knowing that I had this address on the main page.Today, once I tried to ...

Unable to process cancellations or refunds

Buyer messaged and requested to cancel an order. We tried processing a cancellation and received an error message. We tried refunding instead of cancelling and received another error message. We have more than sufficient funds in eBay managed payment...

Anything you type can and will be used against you?

Anyone else feel like this is true on some level regarding listing headlines? I feel like if I describe what I'm selling specifically and am in competition with other sellers it gets suppressed. If I write a generic heading with no specific brand I g...

Ebay Searches & Browses seem to be tinkering with dynamic item links AGAIN

It appears that eBay is once again making item links dynamic, so that they change constantly.This means that each new change will not be in your browser history even though it is the same ebay item #.This means that using visited colors (ie red) to m...

I keep getting this annoying error screen when buying on ebay.....

Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through this website with super-human speed.You've disabled JavaScrip...

Resolved! Signing in obstacle

I've been getting the sliding puzzle piece for over a month and today I got this full page message. What is their problem? If they want me gone they should just let me know. Just tried uploading the screenshot and got a error message that it couldn't...

eBay is flagging me as a 'browsing' bot

Hi, Can anyone help with an issue that is new for me? Today when browsing the World Coin auctions category, I could look at only 2 pages of results, and when I clicked on page 3, the screen showed: "Pardon Our Interruption". "As you were browsing eBa...

nxdomain (pmtapp.ebay) updating credit card info

Just reporting a technical issue, which after wasting way too much time attempting to deal with the contact system, there is still apparently no way to do through it, because ebay apparently doesn't want to know when things are broken. When updating ...

Problems with Uploading Photos for new listing

Anyone having problems with uploading photos for new listings today?

Unable to log onto eBay

Apparently I turned into a bot last night. Can no longer access eBay from my browser or my phone. Is a real pain given that I have a number of auctions that are about to close. looks like the issue has been experienced by many people over the last tw...

Solution.

I tried to enter ebay today and got this message. Sorry for the delay.While browsing eBay, something in your browser made you think you were a bot. There are several reasons this could happen.You are a power user moving through this website at superh...