eBay

“We do not accept this bank” message appears. What do I do?

Hello, I just sold an item yesterday. I live in Georgia and I have a Bank of America checking account. I tried to put in my account number and routing numbers and Ebay says it doesn’t accept my bank. I made sure that all my information was correct li...

GetApiAccessRules Deleted?

I am using XML api for the GetApiAccessRule call for a while now, and suddenly today it stopped working, when viewing the documentations for it, it was deleted and no notifications were sent, The URL is https://developer.ebay.com/DevZone/XML/docs/Ref...

Won't logout of 1 account so I can log into another one

I have a couple of eBay accounts. When I finish with 1 account & log out of it when I go to log into the other account it just logs back into the prior account. Logged out for awhile & came back later, no go.Have tried a couple different browsers, do...

Broken Link on Customer Service page regarding eBay Standard Envelope leading to eBay Supplies Store

Hi, Almost half-way down this page in the Envelope Requirements section is a tip box w/a link to "eBay supplies store":https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-standard-envelope?id=5308&st=3&pos=1&query=eBay%20st...

"We do not support this bank. Please add a different bank account." Error Message and Fix

I was setting up my bank account with eBay to receive my first payment after selling an item and I kept getting the error message "We do not support this bank. Please add a different bank account." After some research it looked like some other people...

Listing Tool auto-refreshes after pasting in HTML removing the description CAN'T LIST!

This odd and so far unfixable behavior started happening this morning. Create a new listing, paste in HTML as usual in the description field (after selecting "show all options", "see more options", and ticking show HTML box .. thanks Ebay for the uni...

can't get into my E Bay store

My husband and I each have a E Bay store with all seperate information to get in them. As of this morning when I had checked my store I logged out and logged into or tried to my husbands store. Captha wants to know if I am human and yes, then click o...

issues with bell notifications

I have been having bell issues since Friday. Right now, it shows I have 4 items to ship, but there is only 1. The others were shipped the last few days. After I shipped my item on Friday, the bell still said 1 to ship, but nothing was there. Each day...

Anyone Else Having Problems With Loading Photos After Editing Them

Shipping on mobile browser says "will not ship" but list of items shows shipping cost

If I use my Android phone's browser but do NOT login, then go to items listed for my user ID, I can see shipping costs listed under each item's BIN price BUT when I click on individual items, shipping cost no longer there & everything changes to "Wil...

Unable to turn off marketing/promotional messages from eBay in Messages section of website

When I go to Account > Communication Preferences > Marketing Communications there are checkboxes to disable marketing for email and phone. However, there is nothing to turn off promotional messages specifically in the Messages section of the website....

Still happening. Message response unknown subject. Ebay PLEASE FIX....

I am still getting response messages that have no message history contained therein. If weeks later, someone responds amongst a dozen other messages with the answer "...Yes..." for example - what are they talking about? Ebay, making money requires go...

Seller Hub "with reserve met" notification not working

I have 2 Auctions with bids but the "with reserve met" count indicator is not working ... shows "0" instead of 2.