eBay

As of today I am unable to issue a lump sum refund. Only line my line refund for multiple items purchased. For Example a customer purchased 40 items from me and since he couldn't request an invoice using the mobile app (Which is another long standing...

I recently sold a bulk item to a customer in Spain. The description clearly stated 8.5 Pounds (LB). The customer in located in Spain opened a return request stating the description was wrong and was supposed to be 8.5 Kilos (Kg). Again nowhere on the...

It seems an upgrade is being made on the create a listing page and it's not working so well. When I try to sell a similar item, it takes me to a new create listing layout and then disappears. Why initiate this upgrade now instead of the middle of the...

Sunday night submitted 11 orders through the bulk shipping application and I received the 'It's not you it's us" message. So no page loaded to print the labels. When I went to the shipping labels section to reprint, after selecting the "reprint" opti...

So by now many are aware of the issues regarding winning auctions being dumped in the "ended" section. So I started to contact all my winning bidders to alert them of the issues (Since one customer was unaware that she won the auction). After several...