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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Markdown Manager not Working

Hi, I am unable to Edit or Start a Markdown Sale. It was working last week but I cannot seem to do anything it seems frozen. I searched around trying to figure out how to resolve this but I cannot seem to figure that out.

Seeking HELP

can someone PLEASE tell me how i can block the ebay app for popping up FREQUENTLY , trust me is annoying as **bleep** and i already broke 5 phones for that IF i want it such app i didn't even bother to complain BUT that factor is PREVENTING me to do ...

Sorting and selling tools not working with Mac

When I go to my ebay/active sales and try to sort my chart by either time left, watchers, bids.......doesnt do anything. This is on a Mac. Seems to be working fine when I'm on my desktop at work. Also have a problem when I'm at "ended" and I try to d...

negative feedback

Had a bogus negative feedback removed and now it's back all a sudden? anyone else had this probel 2/26/2023. phone call wait time is 41 minutes so im guessing something is up .

Ebay store issue

Anyone having an issue when you click on a store item another item appears, not the original item listed. Because of this you are unable to purchase the originial item. It is a horrible glitch.

Can't print packing slips

Keep getting this: Unable to load due to system error.Please close the page and try again. Closed it, tried again, closed it, tried again, closed it, tried again..... write packing slips by hand.

Ebay standard delivery international shipping is not working for at least 3 days.

Ebay standard delivery international shipping is not working for at least 3 days.Called Ebay 3 times , no new info or progress.Now I will penalized for not shipping on time, the buyer is angry for the delay and I am getting Ebay emails telling me to ...

how to stop ebay from opening new tabs

when i'm doing some searches. every item i click on opens a new tab. it's FREAKING REDICULOUS !!!!! How do i stop this. i've been looking for days now but cant find anything.

Send Offer is Not Working, nor is the drop down on Edit.

Although I have four eligible items, there is no active button. I have tried rebooting the OSX computer (running El Capitan) to no avail.The drop-down on the Edit button doesn't work, and neither does the drop-down on the "edit" on the individual ite...

While placing my order with my debit card i was attempted to be scammed and the theifs tried t

I placed a order last week on here ebay, and I am 100% i marked only want to purchase from us no foreign country and then when I was placing my order in it finalized my payment and order was going through and then my phone went whacky and closed my p...

Marketing page is again broken - We ran into a problem, but we're working on it. Please try later.

Trying to launch any promos last few days but can't. No matter what I do, on the last step when pressing LAUNCH button I get the red thick bar on the top of the page: We ran into a problem, but we're working on it. Please try later. Is this a joke eb...

Searches

When searching for the word cutlery in collectables and advertising nothing comes up. It used to work but does not now? Also it does not work when searching in stamps? Anyone else having the same problem? Mike

Using a VPN with eBay

The password change process is inconveniently muddied up. Since there does not seem to be a direct link to Security without giving more out more personal information I am here...hopefully it will leak back to Security. TO BEGIN - I have been involved...

Items are opening in new tab - there is no 'open items page in' option listed to select same tab

Starting last night, clicking search button on listings page updates listings but turns the listing text to black from blue and then clicking an item opens a new tab. This happens on Firefox and also Edge.Under the customize search there is no "open ...

Managed payments

My account was moved to managed payments, it was running smoothly until nearly 2 weeks ago. I was asked to upload documents to verify myself and my bank which I did immediately, I was told that payments would be held while this was verified which sho...