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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Locked out of editing own listing

Hi there, I have a rather odd problem which has been frustrating me for the past week. I am completely locked out of editing the variations on one of my listings. Some background: I have built my store over the last 5 years almost exclusively around ...

Purchased a pair of shoes but now cannot send message to seller, I can send messages to others

I bought a pretty expensive pair of Jordans from a seller. Waited a few days for him to ship but he hasn't provided any updates. I messaged him but I am continuously getting error messages to try later. I tried messaging other sellers and my messages...

Not getting sales jewelry category underperforming

Sales our dead for January jewerly watches shoes categories underperformed listing not being see . Ebay has put me in a difficult financial position

Sellers listing titles not displaying

When I search for items to buy, the search results are not displaying the sellers' listing titles. Please see screenshot. I am on android, using MS Edge browser.

eBay website showing as Text only

Here is an issue that happens lately, every day, for hours. The website shows as text only. When this happens, there is no way to contact customer service, and even if you do, they can't help. They just say, change browsers.I use Firefox, have had eB...

ebay won't work on new chromebook.

I can pull up the ebay website, but when I click on anything, there is no response whatsoever. I'm not sure if it's an issue with the chromebook or ebay. ebay has alwasy worked with my other chromebooks, and I'm an avid buyer.

Seller Hub Search

The search in active listings does not work consistently.

eBay Shipping label - Purchased not showing up in Track and manage your shipments

I purchased a shipping label on my phone, in the ebay app for a sold item. An error screen popped up on the app after selecting purchase, I hit back and was back on the ebay app home screen. On the app and on a browser I see the charge for the shippi...

Potential fraud

I contacted eBay through a website that said eBay because I can’t get a hold of you at eBay they’re telling me I need to get a Wallet and put $400 on it to get a refund of $1700 is this right?

Ebay broken again-Pictures wont load and list button wont work-Hire new programmers

Been selling on ebay for over twenty years so I know what I am doing. Start a listing. Click on "Import from mobile" at pictures. Go to pohone where a link pops up. Click on link and pick pictures. Click done. Go back to computer and click on "Got it...

Our shop on Ebay.com is showing 10x less items than in Ebay.co.uk

Hello, Our shop on Ebay.com is showing 10x less items than in Ebay.co.uk, all other sites are showing correct, only US site looks like has a bug, because filters are not working also. Is this happening only for us or for anybody else? https://www.eba...

Listing Technical Issues For Several Days Now

When I fill out the selling information and click the done button it doesn't work. I have to go back and insert the information all over again and hope the next time it will upload. This is getting frustrating. I keep hoping they'll eBay will fix thi...

Listing issues…AGAIN

Is anyone else having issues uploading photos AND completing listings?!? Pictures won’t download without refreshing…and then when I preview the listing, it’s an old listing with NEW photos. What is going on here? Yes, I have restarted my computer and...

Revised 3 items today - now none of the 3 are available via search

Revised 3 items today - now none of the 3 are available via search 234724335798334717700214234873264172 My Seller hub shows current listings = 42But "show sellers items" shows only 39 (missing the 3 listed above) Also a search for Vasarely watch does...

Once again, Another out of stock item was sold...

And now we need to send our apologies and cover for the incompetence of the venue which can't seems to hire Adequate programmers who can fix this well known old Glitch,Another unjustified order cancellation and another disappointed buyer, it's gettin...