Report eBay Technical Issues

Forum Posts

Sorted by:

Resolved! listing tool not working

"Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later."

Trouble Editing A Coupon Discount

I have been trying to edit a coupon discount to add more items all morning. Each time I select Edit from the options under the three dots, I get the error page "It's not you. It's us." I have tried both Chrome and Firefox with the same results. Anyon...

My customers can't purchase my items from the mobile app

I was notified by a customer that they were unable to make a purchase through the mobile app and were receiving this message, "You can't purchase this item from our app. Add to your watchlist". I advised them to purchase on a different device and the...

Unfortunately, this item isn’t available for purchase in your location

Anyone else having problems with eBay Internation Shipping at the moment? The seller has allowed shipping for various countries. Also the country I wanna buy from. But then when I wanna checkout it wont let me proceed. Is this an eBay bug at the mome...

Tracking Numbers no longer on order update emails

We are a heavy buyer and rely on the tracking numbers directly displayed in the various order update emails that come to our inbox i.e. Order Shipped, Out for Delivery, Order Update. The tracking numbers are now gone. I have to hit a link for 'track ...

P&A listings required to offer free returns

I read the message, but don't quite understand. Is parts and accessories ONLY part of eBay motors? A better written message would be helpful.

Messaging

So now I am unable to contact ANYONE on the eBay messaging crap

Bulk Listing Tool Not Working

For the past few days I have been trying to use the bulk listing/editing tool, and it either will not load or just gets hung up when trying to change anything? Is anyone else experiencing this issue.

Can't Upload a Video to my Ebay Listing

I have tried many times, and I'm sick of it. I have had this problem in the past, and again today. I try to upload a video to my Ebay listing. It simply won't work. At first, it will get stuck at some percentage (47% or 52%) and sit there forever. I ...

Error message when bidding {e264579-1238861x}

Hello. When I try to bid on two different sellers (but only from these sellers, everyone else is bidding fine) I get this message:Item: 306197216132Item: 267190249946I bought goods from the first seller on Sep 23, 2023. The deal went smoothly. I aske...

Resolved! eBay website loads so SLOW

I can't understand why eBay's website loads so slow. I have fiber optic internet and a brand-new PC. What's up? I can empty a ketchup bottle faster.

I can not search Custom Sku by partial sku anymore.

I know eBay updated the search feature with custom skus to exact match. There are a lot of sellers who are upset about this. We use the sku to look up multiple items that may be part of a larger lot or a certain shelf number etc... So when we can not...

Months old listings getting charged Promotional Fees

Hi,I saw there's been a glitch with the EBay system causing people to get charged Promotional listings fees on items from months ago. I've had my store getting charged dozens of times in the past few days for items as far back as March, and some of t...

Technology is slower than it has ever been with constant errors

I'm trying to get my orders out but I spend a lot of time waiting now...Everytime I finish off an order I get"{"ack":"SUCCESS","message":"Update Shipment operation success, but unable to load your browser page. Please press Back button of your web br...

Resolved! feedback

I have been having a problem lately contacting buyers about their purchase/s. When I try to leave them a message, it says seller not found. What's the deal??