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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

selling

trying to list an item and it seems as though there's an issue with my address.

Shipping combined

Is something going on with the ability to have a flat rate shipping with $.xx added for each additional item put into cart and purchased in one payment. I've had this as a seller for years and the listings show the rate plus a certain amount for each...

Offer to this buyer cannot to be submitted as you have reached your limit??

The subject is the message I received when trying to counter an offer on one of my items.This is the first time I've seen this, is it new or a glitch?

Ebay website on desktop showing lower resolution images for most listings.

I've noticed lately that the resolution of the images on most listings has dropped dramatically. Normally, I will just zoom in on the image, right click the image and then click "Open image in new tab" (in Firefox). This would normally result in a UR...

New Bug: Seller Hub not opening-Active Listings opens instead of Seller Hub

Navigating with My Ebay --> Selling is opening page https://www.ebay.com/mys/active instead of https://www.ebay.com/sh/ovw . Can you please fix this? Many people having the issue according to item on the Seller Discussion Board: https://community.eba...

Resolved! Calling ebay by phone

I used to have a phone number I could use to actually call ebay when I had an issue I couldn't deal with another way, but I've lost it. Does anyone have a phone number for ebay they can share with me?

Ebay landing page

I am unable to get my eBay balance or list of items which I am selling on eBay landing page which seems to be locked. THANKS

Ebay Changing my Title on listing after I listed

In the last month I have had several (5) where the title changed after I listed. eBay or their system change the title to the Prior listing . This is causing confusion to my customers and me extra work. example:I made a listing titled "Tommy Bahama P...

Dear Ebay Staff

To : Jordan Sweetnam How is it that fee's are raised, yet the ability to contact a real staff member is made harder? Please explain why we are paying shareholders more and in return we receive less support.

Who can i talk to?

My ebay info was leaked and now I'm having a lot of problems from it. How can I get a human customer service person to talk to me?

Scheduled Start Time changes when revising a Scheduled Start Date

There is a bug in the rescheduling procedure of the Scheduled Listings page that causes the scheduled starting time to change if the user is not in the Pacific time zone. I have screenshots showing how the error occurs, but I'll post them in a reply ...

Pre-owned Clothing Conditions

The new pre-loved clothing conditions rolled out to my account, along with a million and one bugs. My account is broken on every angle. I cannot list, cannot update, cannot do ANYTHING. WHY CAN'T EBAY LEAVE THINGS ALONE. Not one sale today, buyers ca...

Ebay Phone Service SUCKS

Waited to speak to a live agent for 10 minutes. They called me, and I explained the issue I was having. Agent said he wanted to put me on hold and in the process hung up on me. Now, he NEVER called me back, even though the system has my number and li...

Cannot scroll my phone watchlist after popup to install app.

I've highlighted this before and thought it was fixed now but my watchlist scrolling is disabled again. This happens after a popup on my phone screen occurs inviting me to install the app. Irrelevant of the answer I cannot scroll my watchlist after i...

SEARCH ENGINE ISSUES

I am a very long time buyer and seller on the Ebay platform.Recently, when I search for a specific item, the results include items that have nothing to do with what I am looking for.Example... 1942 CHEVROLET SHOP MANUAL, even when 'Exact Words, Any O...