Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

ebay glitch --- will not let me change my bank account

After extensive reading, I decided it was not a good idea to let eBay access my primary checking account. Too much vulnerability to hacks and other issues with the new "mismanaged payments" system. So I got a second checking account, from the same ba...

Postal Linkage from USPS FirstClass mail to USPS Priority Mail

Since, eBay's platform move;The weight calculation synchronization from USPS First Class mail to USPS Priority Mail does not automatically calibrate. For a single item with weight under 1 lbs and listed as USPS First Class mail, all is great. If a Bu...

Contact me on phone asap

I need someone that up in the higher positions to contact me on my phone asap it's urgent.

missing money

2 weeks after payment for a sold item was due to be deposited into my bank account(verified in a message that it'd be in said account between 1 and 3 business days), still not there, with no notification messages of any kind about any issues. Finally...

Ebay signin not working

Keep getting this message many times a day for over a week now when I try to sign in. Is it just me?

Ebay has not sent a payment for 2 months.

Hi there.Ebay has not sent a payment for 2 months.Custommer support only responds with template text.I have been an ebay user for 16 years and have a 100% positive review.Ebay acknowledged that the technical problem. They asked for patience. Many dea...

Problems to do payment with any Card or Paypal.

Any one is getting the same problem to do any payment? Dic/21/2021

Restricted Account

So I recently went to transfer my funds, but it said that my account had been restricted? So I checked me emails AND messages to find nothing about this at all. There were no warnings, nothing about restrictions or suspensions were ever sent to me. I...

New Ebay Site

Dear eBay, The new site sucks hard. I realize it's a transition but for god's sake don't deploy a site until it is completed and tested. "My eBay" is MIA - I looked everywhere and had to resort to a Google search to find a link. That link took me to ...

using Dymo 450 twin turbo with ebay labels

Hello allI haven't used eBay for many years, but I'm back, and id like to get back to selling. My problem is I'm not familiar with using eBay Labels as they didn't have this the last time I used it. I have a Dymo 450 twin turbo label printer, and I w...

Adult category is gone?

I was trying to list some Hustler Comix Magazines, Penthouse Comix Magazines, and Penthouse Men's Adventure Comix Magazines...but couldn't find the 'Everything else...Adult' category.I came across an article 'Stunning News:eBay Kills of Adult Only Ca...

Help!

I have an open case for an item not received. When I click on the words Take Action, I get an error message. See pictures below. As this is time sensitive, I need this resolved ASAP.

Resolved! Changing the internet router.

Hi everyone..!I want to know if changing the internet router I'm using to access my eBay account may cause a problem with my eBay account.

Half of my pictures are not uploading. Flagged as "error"

Says: Unsupported file format (FF001) I'm not doing anything differently. Have cleared the cache. Retook the pictures. This sucks!

I can't change the address, personal information, etc.

Hi.Good morning, friends. First of all, I'm a general buyer.I cannot modify various information such as (MY EBAY-ACCOUNT) address change and personal information. I've been watching for quite a long time, but I can't click. (Only Roman numeral 1 appe...