Report eBay Technical Issues
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Make users enter the package weight for the shipment label to avoid time wasted trips to parcel drop

Problem: The incorrect weight was entered onto the shipping label even though I had selected the correct parcel dimensions which said that it was for up to 20kg - see screenshot, with my package being 3.7kg. When I took the parcel to the drop off poi...

ShippingLabelSelection.png
User avatar by Explorer
  • 99 Views
  • 1 replies
  • 0 helpful

Ongoing technical issues

In the last week alone:Tracking numbers are not showing even though i have added them. Buyer sends a message to say they can not purchase as i am on vacation which i am not.Buyer sends a message saying they can not add items to basket, so therefore c...

Shipping Label Size

Just printed a shipping label and it came out very small. Anyone else having that problem? Didn't change any settings on my printer. When the label to be printed came up in the window I thought it didn't look right, so believe it's an ebay issue. Tha...

User avatar by Trailblazer
  • 149 Views
  • 2 replies
  • 0 helpful

Managed payment glitch?

I posted previously regarding my payout restriction which is now starting it's third week. I have since read several other sellers having very similar if not exactly the same issue in the same time frame.NOBODY in eBay world has the answer. All you e...

Feedback Number of Stars changes depending on where you view them?

I noticed this happening before and thought it was a fluke. Until today when I noticed it again and took screenshots. Can someone explain to me why this is happening? I took these screenshots less than 2 minutes apart. I realize the first screenshot ...

149 stars 208 Positive feedback.png 206 stars 208 Positive feedback.png

Glitch in system

Bought an item, seller wanted more postage. I agreed, and here is where eBay failed. Can't give an email address for an invoice. Can't cancel sale, too long. Can't return, hasn't been shipped. Seller ignores emails. The only option is to call, on eBa...

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