Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Why are photos now suddenly cropped in listings, stores?
Why are photos now suddenly cropped in listings, stores? A few days ago, all photos were showing in my listings and store exactly the way I uploaded them. Then yesterday is when I noticed that in my store they are cropped on all sides. Thinking is wa...
Not receiving notifications for listed items, bids, end of auctions or saved searches
Anyone else not receiving notifications at all?
Listing Issue
So i click on List Item and go through all the steps to List it and then I get an error and I sends me out of ebay. So how can I sell if I can't List ??
Phone app says i won something i don't remember bidding on
Phone app says i won something i don't remember bidding on and when i go to pay on my laptop it isn't there. I have other things from the same seller and want to combine shipping on them if i have to purchase this item i don't think i even bid on. I ...
@Ebay Developers - Please add Google/Microsoft Authenticator 2FA
Please add Google/Microsoft Authenticator 2FA support
Resolved! Select payment with sent offer
When I try to send a seller an offer eBay made me choose a payment option and they will automatically make the payment once the offer is accepted. How do I turn this feature off? I don’t want it. What if I want to buy multiple items at once or use a...
Problems with message notifications
New messages notifications stopped showing up when I go to my summery page. I didn't notice until I was going through my emails today and saw a number of new messages. I'm not one to check my emails often and rely on being notified via eBay's on site...
Make an offer does't check default shipping address before rejecting offer due to shipping location
Shipping country (default shipping address) is different from registration country.When buying using "make an offer" I get message "Unfortunately, this item cannot be shipped to...." but when using "Buy it now" there is no problem and default shippin...
Why can't I get the gallery view when I type in an item title on eBay using Chrome?
When I type an item title into the eBay search bar using Chrome, I can only get the List View even though it is set on Gallery View. I will see the Gallery View for about one or two seconds and then it goes back into the List View. When I use another...
Resolved! Items stuck in 'Watch List' only when i am viewing my 'All items in your lists'
Starting yesterday, there's been a handful of items that have ended that i am unable to delete from the 'All items in your lists' list and it shows them in the 'Watch List' even though they are not in the watch list. It's 100% a glitch and i like to ...
Resolved! LISTING REMOVED - when I click on some items.
Hi everyone.....Occasionally when I click on an item (one of mine or any random item) I get the listing removed message & not showing the item. Sometimes if I "refresh" a few times it will come up - sometimes not. It may be hard to make a sale with t...
Item title search in active listing page returns incorrect results
I use Item Title Search quite often, but I noticed it is not giving correct results. For instance I searched for Steuben and receive 4 listing results, but I have six Steuben listings. I tripled check spelling and looked for errors on my end and ther...
Can Not " complete purchase"
Can not "complete purchase". When I click on the "complete purchase" button it just pops back up and never finishes. This started yesterday. I have checked with PayPal, they say my account is fine. And said I need to check with Ebay. please fix this.
Hyperlink problems between ebay.fr and ebay.com
Good morning. I am having an issue with hyperlinks from a US/UK eBay site not working when abroad (ebay.fr). One example is as follows: https://www.ebay.com/itm/126041858155 . I also get errors (Nous avons cherché partout) when searching for the item...
contact
I am desperately trying to talk to a human being about a tricky eBay question. eBay seems terrified of its customers. Is there any way to phone them? I've been given phone numbers, but their telephone trees make real contact impossible. What do I do?
