Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Case on hold
I purchased a watch through eBay. Received the watch, everything was fine but I changed my mind and returned it. I have been keeping contact with the seller and they did receive the item but eBay put my case on hold for 2 weeks now and I have not got...
If it ain't broke don't try to fix it.
Why do you change your app without asking the users if they want it. You make stuff harder when you think you're making it better. Adding stuff i can understand but why change it completely
Resolved! eBay freezing and crashing
My eBay page opens and I can use it for 3 seconds then it freezes. After 5 seconds it crashes and closes.
a confession to make
i hope i get the Laptop i have order recently on Ebay because i feel guilty for STEALING a Laptop because the **bleep** annoying POPPING UP APP from ebay was like HARASSING me all the time IF i DON'T want that installed then i don't see the point why...
Unable to list
Using a Mac and Safari. Starting having issues on 2/25/2023. After I create listing, I am not able to activate to sell. It saves an unusable draft. Never had this problem before. Keep getting messages that the Ebay home page is down. Same message tod...
seller hub search active listings title keyword not working
in seller hub active listings or unsold listings search item title contains (a word in the title) is not working
Items not getting renewed and getting ended/disappearing
This is a known eBay site issue that you guys are aware of, reference ID:ALERT 14496 This is still going on it's incredibly damaging. We had 5,627 USA based site listings late last night, and ever so slightly one item at a time these are disappearing...
cant login because I lost my phone number
can't login because I do not have access to a phone number associated to my account.I have had to create this new ebay account to be able to post here.I cannot login with my account because ebay has suddenly started to enforce verification by SMS. I ...
Schedule your listing & Add multi-buy Missing Bug
Come to list some items today and the Schedule your listing & Add multi-buy options are missing. This issue effects Inventory Templates. (Listings, Inventory, Edit Template)The options are missing and there are no settings that removes those options....
Sold Items not showing
I have a number of items that have been bid on, sold and have now finished today, however these items are not showing in my sold list but are appearing in my relist. I have has a couple of messages from buyers asking what is going on.
2 threads have same problem
On the Ask a Mentor board there are 2 posts stating that items have sold, but show up in items to be relisted. They can't send invoices, don't show as being sold. https://community.ebay.com/t5/Ask-a-Mentor/Sold-auction-items/m-p/33592122#M381383 http...
Resolved! Buyer is scamming me, eBay HAS NO CUSTOMER SERVICE AND REFUSES TO HELP
I just have to say I've been selling on eBay since 2003 (17 years) and I've NEVER been treated this poorly by a company. After this I will be closing my eBay account due to the absolute total lack of help I've been offered as a long time member. A bu...
Uploading photos from a phone
I do this all the time with no trouble. For the past few days when I upload the photos from the photo to the New Listing Tool, - I select the photos on the phone,- click upload- click done - On the computer I click "Got It"- The a circle spins on the...
trouble deleting items from wishlist
for the last few days i have not been able to delete items from my wishlist.using google chrome. click on delete and the screen fades some as if thinking but them freezes.
