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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Deleting cancelled & refunded orders
Cancelled or and refunded...order it still showing up on my account. How to remove/ delete
Promoting an item does not use my percent
After fixing the ground advantage issue, I started relisting. After listing I went in seller hub / promo items / selected the last page / promoted at 2 percent. The did the first page at 2 percent. Fixed rate. More than 1/2 of the items promoted at 1...
Orders page
Identical sales are showing up twice, one paid & one not paid.
item return
can not get item not recieved to work,just keeps saying oops technical error,this now seems deliberate to stop you trying to get a refund,for goods not sent. no wonder people are leaving ebay in droves
Unable to open a ticket for an item that hasn't arrived
Unable to open a ticket for an item that hasn't arrived, attempting to do so constantly results in error message "Oops, we had a technical hiccup".Order number 11-10246-80746
Resolved! Oops, we had a technical hiccup. I didn't receive it
Cannot access I didn't receive item as it constantly displays Oops, we had a technical hiccup
Global error page
When trying to sell similar on my listings (multiple different items), getting the Global error page again. Happening on desktop multiple browsers used (Chrome and Firefox) Message states Well, this is embarrassing.We're sorry, but the listing tool i...
"Ground Advantage" labels automatically changing to "Media Mail" ?????
That's right - twice this week my "Ground Advantage " labels have been automatically changed to "Media Mail" when printing them out!! What a surprise!! Of course this will not work. Just glad that I caught it before dropping them off at the post offi...
Cannot filter items in a sub-category by number of minimum bid
I used to be able to filter items in a category by minimum bid via the search function without a keyword. For some months now, that has been impossible. Let me give you an example. I used to be able to go into a category, such as "vinyl records." I c...
Customer Service Help Is Not Working
Why is the customer service function not working for a company like this? Disappointing and embarrassing.
Products Not Showing Up
Friends, I am an "Ebaymag" user. During the first 20 days, I had lists in all countries (.es-.it-.de-.fr-.au-.ca), then they all started to disappear one by one, my account health is in good condition and I deliver the cargo on time. does anyone know...
eBay Photo editor not working on 7/14/2023
eBay Photo editor not working on 7/14/2023. I've logged out/back in and tried two different browsers.
Listing page "Revise Listing" button won't load
Anyone else having problem getting to the revise listing page from their item listing page? I have no problem revising items via the app or by clicking "edit" next to an active listing on seller hub. This happens when I am on the actual listing page ...
Timer on auction doesn't work
Timer on auction doesn't work at all. It shows different statuses. Once it even started going forward instead of backwardsSo is there any fix for this?
Part that does not fit
The problem is the hitch does not fit. So I have to return it . It's not my fault the hitch does not fit . I am a qualified mechanic and know how to install a hitch. I understand the seller quotes they do not pay for returns. And I understand that. B...
