Report eBay Technical Issues

Forum Posts

Sorted by:

get rid of "related sponsored items"

When I pull up something decent that I ordered recently, a nasty book appears under the category "related sponsored items". How do I delete or stop that? It doesn't ask me whether I am interested in the item.

Seller Hub Overview Tasks glitch, Cases opened as a buyer show up in Seller hub as needing responce

I tried to report this through seller help and was unable to get past the bot so I am going to try and over simplify this here: Meet Jimmy, Jimmy is both a buyer and a Seller on ebay. If Jimmy purchases an item and it is never shipped Jimmy would nat...

my ebay

Every time I log on to my eBay account it shows everything I have purchased for the last three years. I try to delete but have had no luck. How can I delete all of this? This just started about two weeks ago.

Chat not understanding my issue so not getting agent to call me

I could not return a broken bottle of nail polish that leaked inside the package. it was smashed in pieces and the seller refused to cooperate taking no responsibility. The chat is totally ineffective and limited to specific topics not covered by my ...

37 Error - Input data for tag <Item.ListingType> is invalid or missing. Please check API documentati

I am trying to upload a FE with 519 listings. I continue to get the error message: 37Error - Input data for tag is invalid or missing. Please check API documentation.|Item.ListingType| However, there is not even a column on the spreadsheet for "List...

Something went wrong. Check everything is right below.

So im trying to list an item and it takes to a Verify your phone number page.I have already done this.It will no longer take my phone number and says "Something went wrong. Check everything is right below."

I have been hacked and i cannot contact eBay

So this morning I woke up and I found out that I had been hacked. I cannot do anything to contact eBay so I created a new account. I try even by phone but there is a system update and no one can reach my call. Is there any way I can get a proper and ...

"Sent Offers - sent" Problem

I wake up everyday for the last 3 weeks to find that I have new items under the "Sent Offers - sent" without me sending any offers out. Also, they will get stuck there for several days and I can't sent any offers or make changes on those. Contact eba...

Ebay IOS Image Search Issues

When I try to do second and subsequent image searches, I can browse for the image, but when I select the picture nothing happens. If I kill the app and try again, it works. This has been going on for a couple weeks. anyone else having this problem or...

Photos in messages

Hi all, i am using Apple iPhone 12 and it is updated to the latest iOS version. i am using the EBay app, and when I get a message from a buyer I can respond, but if I attach a picture of the product it will not allow me to send the message. Why can’t...

Are we not allowed to sort by Views (30 Days)?

Can't seem to press on Views (30 Days) to sort the listings by the (number of views), there is just an (i) with a circle and it pops up an info message.I can sort all other columns except for Views (30 Days).Firefox and Safari both having this issue....

Mobile app not displaying item datails.

I Just got a new iPhone 15 yesterday and transferred my data from my old iPhone 12. Today when I look at an item for sale, all I get is the splash picture and description, no detail, additional pictures or bid options. I have deleted and reinstalled ...

EBay can’t access products just buffering on both my phones

Showing error domain

Filing an appeal for item not received, the attach file button foes not work.

I have tried to open an appeal because I did not receive my item even though UPS said it was delivered. So the tracking number the seller provided shows delivered. I have filed a request with UPS to open a claim. When I click file an appeal with Ebay...

Different descriptions on mobile vs computer

When will ebay fix problem that know they have. For many posts I see I am not alone. Buyers see a description on their moble that is not the description on our computers where we listed them. In once case one of mine says 5 books for example on mobil...