Report eBay Technical Issues
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Unable to Purchase International Listing

I'm from the UK and I am attempting to buy an item from a US-based seller who sells internationally, but I'm unable to despite the seller assuring me they have international shipping turned on. I can purchase their other items as they have internatio...

eBay Standard envelope with tracking is not scanning right from the start.

I've been purchasing and using eBay's Standard envelope and recently there has been a lot of these labels not being scanned right when I drop them off at the post office as if I did not send the item. I go directly straight to the post office to drop...

User avatar by Adventurer
  • 203 Views
  • 7 replies
  • 0 helpful

Offers

I am trying to submit offers on a couple of items, so I enter the offer and a similar screen comes up but there’s no confirmation of offer sent, just SEND OFFER on blue at bottom. If I press this then the same screen comes up with no indication of of...

Unable to add photos to return

I’m trying to start a return and having issues using the mobile app and desktop version of eBay. When I go to my purchases and select the item I want to return it firstly takes me to the “you’ve signed out” screen so have to sign in again. When I try...

Ebay Search Down?

Today whenever I try to search something on ebay, it just says no exact matches found. anyone else having this problem? It's happening on my mobile phone and also my computer.

User avatar by Adventurer
  • 359 Views
  • 7 replies
  • 0 helpful

no exact matches found

Unable to see posted active items or sold items besides my own on my desktop.. Have rebooted- signed out and back in. Item lines missing/grayed out in the left information column where you choose how you want to search. What do I need to do to fix th...

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