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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

difference between phone and laptop

see item https://www.ebay.co.uk/itm/186935535380 laptop says You didn't sell this item: relist phone app says SOLD I can send you a photo of this if you want - tell me where I assume you can track me down as I was the seller of this itemI sent the bu...

having problems with new messaging system

my messages from sellers come through but I cannot read the whole message, just a few words. it's like the message is cut off??thank you so much for your time.

Will someone please RESPOND rather than just shutting off a thread?

I've posted about four threads on "community", they just get SHUT DOWN with no response. I'm fed up not being able to do messages; I don't know how the new system works, I'm handicapped and not interested in struggling to make it work. I read convers...

Listing Tool Not Working-Unresponsive

I've tried to list items in every way I know and can't get past the unresponsive message. I'm thinking this is on ebay's end since I see multiple posts addressing the same issue.

Klamavá reklama E bay?

Chci vrátit zboží prodejci. Vrácení zdarma údajně.

Why does it keep saying technical difficulties please try again later when I've tried so many times

To cancel a royal mail postage label the buyer didn't pay enough to have the item I sold to her on eBay The buyer as cancelled the order and been refunded but I'm left with the payment for the digital label eBay have you pay before sending the item. ...

Sold Item On Wishlist

Sold items stay in a wishlist. Any way to either mark them sold or gray them out or delete them?

i dont know why my account being restricted. and i got no email from ebay.

i wonder anyone been in a situation like this.i am just buying stuff form ebay.when i try to go to payment page.ebay show :Your account is currently restricted. Go to message to learn how to be reinstated. but i find no messages.i dont know why my ac...

Advanced search failure

When using the advanced search function, including the Boolean "-" operator to exclude search items, and when excluding a large list of sellers, the search fails and I have been getting this error message:Bad RequestYour browser sent a request that t...

CAN'T UPLOAD PHOTOS

Anyone else have trouble uploading photos?....I get 2 up and then a spinning wheel....I tried signing out and in again but it still isn't working....called and spoke with a rep who said it will be escalated but I do this as a full time job and I am c...

Saved searches on PC slow photo loading

Hello: Over the last couple weeks when I click on my saved searches though my email " Youve got new hits on your saved searches" email on my pc, everything comes up but the photos which take up to two minutes to load. Never had this issue before. Eve...

Ebay app keeps saying i have a invalid token, i cant look or sell anything

Could sell an item, less than 3 minutes later I was unable to view my lists or sell.

Updated app yesterday, now 2-step authentication doesn't work

This is wonderful! The app that keeps on giving, lol! Updated app yesterday, now this is what I get when I go to log in from my laptop or desktop. Yes, I can have them send me a text or email, but good Heavens. It seems like more is getting 'broken'...

sending offers to watcher then cannot change information on the listing, certain items are greyed ou

i recently sent 6 offers on my items, no i cannot change certain information on my 6 listings such as title line, shipping, price etc. i spent a half hour on ebay support, 3 different people only to find out this is an ebay issue, not my issue so to ...

Selling Costs Percentage Missing!!!

On both my ebay stores today, the selling costs percentage is missing (under Performace/Sales). All the others are there. I hope this is just a glitch because deleting that would feel underhanded. As a seller this number is important when it comes to...