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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bidder count not correct in current auctions

Have bid on several items recently and well as watching a few things. Have noticed the "number of bidders" count is not correct. One auction for example has (4) different people currently bidding, and the Bidders count shows as 2?In looking back at a...

Cant update ebay

Cant access my ebay as saying needs updated but checked all is up to date so wont let me

Printing label issue on FIrefox

Hi, As of today when printing labels on Firefox the PDF is all black, On Chrome with the same PDF it looks normal.

Listing Enhancement Request: Photo Editing

I'm not sure if this is the best way to request a feature, but it would be SOOOO helpful in the photo editing tool to have a one-click option to create a 1:1 (square) crop. I take my photos vertically and when I edit them I have to guess when the cro...

templates not including description

I use templates including a description for some of my items specifically music CDs. When I initiate a new listing with the template the description field is blank.

Description For Ebay Template Not Showing Up / Being Erased

when i open a template to make a new listing my description sometimes does not apper, i have to go back delete and re fresh sometimes multiple times. i belive it mostly does it when i do a template that already has a pre set item category then i chan...

Will these problems ever end ebay?

On days I get no errors or problems with the ebay site I will average $1000 a day. On the days I get site issues, which has been most for the last 3 years, my sales are dropped down to an average of $500 a day. Also when maintenance or changes are do...

Any item i try to sell, it goes to error message page

Trying to sell any item , it goes to an error message page with exclamation point and “ Oops! Something went wrong

Ebay is telling me they can't reach me on my phone?

I've been a seller for over 20 years. I've had just a few problems over the years and I enjoy using eBay. But I have a problem now, I want to speak to a human, and they're telling me they can't reach me on my phone. It's been 5 requests on my part an...

Resolved! Can't list anything keeps says OOOOPS! Something went wrong.......

Can't list anything to sell. Ipad keeps saying OOOOPS! Something went wrong.Tried shutting off my ipad, but nothing changed.

Photos for sellers NOT loading or allowed to revise

This happens almost daily, but since last night and again this morning I'm not able to list items or revise listings when it comes to my photos. All I get is error messages after waiting many minutes after many attempts. Yes, I've restarted my Mac. Y...

I can't open my eBay account it keeps saying update

Yes I can't not get into my eBay account it is telling me that I need to update it but it won't let me

EBay not updating

Hi my eBay won’t update

Resolved! eBay website loads so SLOW

I can't understand why eBay's website loads so slow. I have fiber optic internet and a brand-new PC. What's up? I can empty a ketchup bottle faster.

eBay keeps changing my BUYING methods from MY preferred method to funds 2 cd time in a MONTH

Another purchase came out of my eBay funds instead of MY CHOOSEN method of my rewards charge card. How about a fix, this is costing me money.ORIGINAL POST IGNORE and not answered.