eBay

I had some eBay customers complaining that we were charging way too much money for UPS shipping on an item that was 2 lbs, 7" x 7" x1". The calculated shipping using eBay's rates was quoting $28+ to our own zipcode which is about 3-4 times too high. ...

We used eBay's calculated shipping so that our customers are getting discounted rates and we setup shipping business policies that have Combined Shipping Rule set to None. But for some reason, eBay invoices the customer a discounted cost to ship when...

Starting last night at some point, all of our local pickup orders are importing to ShipStation without the customer's name. I know this is an eBay bug, or maybe it was an intentional change in their API, because we also use custom in house software a...

Have any of you heard or have been told that the QR and the 6-Digit local pickup code that a customer receives expires in 48 hours? I've never heard this before, and yet that is what an eBay agent told us when we called into merchant support to get a...

We've been selling on eBay for over 23 years and also have local pickup with all of our offers. We have a significant amount of pickups every day and some of these customers have been coming to pickup for nearly the whole time we have been on eBay. O...