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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

processing purchases waiting for feedback etc.

Recently my purchase history under my watched items has gone nuts. When logging in and going to summary by default it always goes to purchase history, I'd rather it default to waiting for feedback. In waiting for feedback it shows returns/refunds fro...

Sell One Like This not working on Mobile

Screen displays "We're sorry. There was an error." when trying to sell a similar item to the one listed.

App won’t let me log in

Hello for some reason today after I’d listed a car on online browser not the app I can no longer log in on the app? Keeps saying something went wrong and takes me back to the login page? I didn’t even sign out of it to have to log back in but since I...

Item missing from order history

I made a purchase on 10/11. It was received 10/14. I got an ebay email that same day with order information confirming delivery. The item was incorrect and when I went to order history to initiate the return the item is not listed. I have one ebay ac...

EBay site not secure message

I cannot log on to eBay from any browser on my PC because evidently EBay is not secure

Resolved! Unable to select shipping service on my listing

I can't select parcel shipping on my listing. It looks as though it has successfully selected, but when I press "List" button, the page gives me this error message:I reproduced on both desktop and Android app. I have attempted different shipment serv...

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Buying playing games

I have an individual that wants me to contact them outside of eBay. I refuse to do this. I just canceled in order with this very same issue it says if I cancel it. I’m not able to relist my item. That’s not fair. I’m not the problem. What can I do?

secure connection failing cannot access eBay site

This has been going on since this morning. Cannot access eBay at all, cannot sign in. I tried using Microsoft Edge and Firefox, but they both give me the same error message ~secure connection failed~.

Media mail discrepancy

on this item, media mail is calculated..... 3# no dimensional problem.https://www.ebay.com/itm/115284441221?ViewItem=&item=115284441221&shqty=1&isGTR=1#shIdfrom 17983 to 92595there is a 75c handling fee.......... Can't figure out why..........

The only offers I get are from japan, not usa

I visited Japan recently now Only get selling offers from there!

Chat Transcript Not Attached

Chat transcripts are not attached to the email sent by system.

Printing 2 Per Page on 8.5 x11 when its set up for 4X6

Is anyone having issues with ebay printing 4x6 labels? I can print single labels on ebay and bulk labels on every other platform. But when I go to bulk ship on ebay they print out two per sheet on an 8x11 even though I have it set up for 4x6 on ebay....

Can't print shipping labels

Anyone else having this problem? Purchase label button will not light up at the end.

eBay Shipping not working USPS experiencing issues all day

I haven't been able to create labels today using eBay shipping tool. It says USPS is experiencing issues at the moment and to try later.Does anyone know what is happening or if it will be resolved today?

On-Going & Reported Over a Month Ago - Collectibles WWII Original US Taking Over 24 hrs to go Live

This was reported by several sellers well over a month ago and has not been fixed: Collectibles/Militaria/WWII/Original Period/US/Homefront (and other sub-categories) are taking well over 24 hours to go live. Currently at 11:15 a.m. eastern U.S. time...