Seller News: April 2025
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Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
why is ebay **bleep** **bleep**ed and **bleep** making me validate when i just made a **bleep** purchase?????
why is ebay **bleep** **bleep**ed and **bleep** making me validate when i just made a **bleep** purchase?????????
categories leave listing form
Suddenly, on the listing form where I want to list the category of the item I am listing, many categories are gone such as "glassware" or "seasonal". These are categories in my store. This is one the listing form. Help.
Ebay auto generating business policies
Currently having an issue with ebay auto-generating policies and transferring LIVE listings over to them. I screenshotted just my Return policy page to show whats happening. I only have 3 active return policies. Buyer pays returns, no returns, and fr...
Clicking on items returned by a long search string results in "Item not available" errors in Chrome
Steps to reproduce: 1. Open Chrome browser on Windows 10 2. Perform a search using a long search string, for example:(ce,ie,collector’s,collectors) (recall, armageddon, moon, badlands, balance, bayou, berserk, birds, lotus, braingeyser, orb, "copy ar...
2step verification is a joke
When is eBay going to respond to negative comments on their systemI made a huge mistake signing onto 2 factor authentication and now I can’t cancel itEBAY WAKE UP
Technical issues... can't push Buy It Now, Add To Cart, Make An Offer or Add To Watchlist buttons.
When I hover over the buttons I don't get the hand and ability to push the buttons. I'm on Google Chrome. Strange but one listing I had in an open tab from yesterday... the buttons work... but nothing in the last half hour at least. I've cleared hist...
Unable to get in touch with an agent
Since when are we unable to contact eBay agents over the phone? Their automated messages are aggrivated to say the least and do not help. The help forums do not help with my issue. I have been selling for 30 years and have never had an issue getting ...
Size of Data Boxes on Seller Hub
My data boxes (for some unknown reason) are much larger (wider) than than they were previously. I used to have three across, now there's just room for 2. any way of changing the box sizes?
Why was I charged 14.2 percent sales tax?
I was charged a much higher tax rate on today's purchase than any state sales tax would require. Are there other fees rolled into the "tax" line on the invoice when I purchase? Or is eBay just overcharging buyers and pocketing the excess?
“Sell one like this” on mobile not working
When I try to “Sell one like this” it goes to the listing summery page and then spins but eventually times out to, “No response from server.” I tried 2 different iphones, updated to the latest OS, tired again, tried 2 different accounts and getting t...
подскажите, куда обратиться , чтобы сообщить продавцам новый адрес доставки. Похоже, прежний фиксир
подскажите как и куда обратиться для уже оплаченного товара для смены адреса доставки. я из Украины, приехал в европу, ебай не дает напрямую сообщать адрес-грозит отключением.
I have a 2 day handling time to ship as of this morning ship by date in seller hub is now 15 days
All items purchased on Sat. Aug. 6 show a ship by date of Aug 8. Thuis is correct. Something happened overnight : All items purchased on Aug. 7 show a ship by date of Aug 21! I checked by handling time in business policies ( it's correct--a 2 day han...
Watch List bugs
Have some Watch List functionalities changed again recently (from June/July 2023 onwards)? Two new problems occur: 1. When items in one of your Watch Lists end, they are then (sometimes or always?) being auto-removed from the watchlist. This is annoy...
Saved Searched
Saved searches do not disappear once I have clicked on them.????
Volume Pricing promotion not showing in listings
I see there are several existing threads on related problems, but none indicating fixes. I recently started a Volume Pricing promotion on items in a store category. The promo is live, appears to be running, shows up in my overview of active items... ...
