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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Ebay postage

I have not been able to purchase shipping labels for the last few days. I click on 'purchase label' and it just spins.

Resolved! Listing Problem This Morning

I am having trouble listing this morning. Software accepts all inputs, including photos, description, item specifics, etc., but when I click on 'List Item' box, the screen turn dark and item doesn't list. Anyone else?

Sold items not showing up in Seller Solds or on Search.

I had an item that sold May 21, 2022. But does not show under my Profile Sold items or anywhere else on the site search as sold?The sold items shows under my orders, just no where else on the site. It's like it never existed.

Unwanted items added to watchlist

Within the past month, I've noticed random items appearing in my watchlist. These are NOT items I'm interested in, nor are they items I've ever added (even "accidentally" clicking on the little heart to add to my watchlist, then clicking off). The it...

Issue with selling

Is there a problem with the eBay server as I can’t seem to use the list item using selling

First Class Rates are showing up and charging way more than they should be.

Hello! I seem to be having a glitch on a batch of my listings. My items are set to First class shipping. I had a buyer purchase from me and he happens to live nearby. Shipping should have been abou $5.00 but instead charged him $20.80. When I went ba...

"list with displayed fees" button problem

i press the "list with displayed fees" button to try and sell my item, for a split second a sign comes up saying "submitting listing.." with a blue load ring, then it just disappears, nothing happens, how do i fix the button so i can post my item?

Ebay Gift card

I bought eBay and the 13 digits code is not saying error what can i do please $305

I'm unable to "sell similar" or "relist" anything!

I'm unable to "sell similar" or "relist" anything! I sell mostly fabric and patterns from my many years of "collecting". I also sell some children's clothing that are NWT, men's shirts and a lot of gift items. I have been ending my auctions just befo...

Item Location option missing from search results

I am seeing today that the option to refine search results by item location has disappeared. Save searches that used the "worldwide" item location still list items from all eBay sites, but I cannot turn it on for new searching, including those from f...

problems with listings the last 5 day.

I don't know what is happening for the last five days I can list one item with success and then the next item won't post.I list items every week so don't know what I am doing wrong.I have been onto ebay chat for hours each day and they haven't been a...

I received an email supposedly from eBay MIP support is it a scam?

Yesterday morning I received a strange email from The letter states: Dear MIP Seller, Due to eBay’s regular security maintenance efforts, we are sending a warning notification during your FTP initialization. Simply choose “yes” to continue. Then ther...

Running into potential Automatic Payment Method bug where even if the payment is valid I cant use it

This is my first time on this site to sell an item in years, and when I went to post my listing I get this message, "Due to your invoice payment history, we require you to have an automatic payment method on file. Please click here to place a payment...