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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

2FA authentication code not recived

I have not received 2FA code to my mobile number. I've tried few times to logging but cannot logging. What is this problem? Please help me to fix this problem.

Customer service--no agent available upon repeated tries

I contacted customer service today by chat and by phone. I have never had an issue before but today, no matter what I said I was told "there is no agent available." This is infuriating, given that the call would be the fourth one IF I'd gotten throug...

Strange messages to my customers

A customer that asked a size question about a shirt 2 months ago is getting notification that eBay monitors messages and it is against eBay policy to sell outside of site! I hope this snafu doesn't cost me customers. What's going on?

Unable to print shipping labels

I just sold two pairs of sneakers, and I am unable to get my free shipping label because the screen is unable to load. What happens if I don’t ship out with the allowed time? This is **bleep**

edit shipping

cant edit ship to address buyer requests ship to another adrress cant edit

No shipping services available to the seller

I'm trying to ship a ebay sale to a seller in missouri, and it says no services available. How can I fix this?

ebay finally put the red letters up stating they were having issues. Thanks for nothing!

I literally went through all the processes a person normally does when having computer or internet issues.restarted the computers. cleared caches and cookies, several times. just to find nothing worked.. then finally checked on here, first under anno...

Shipping

Why is eBay shipping not working today

shipping labels broken yet again

i get this:Something went wrong.Sorry, an error occurred while loading the page. Please try again.

Cant print shipping Labels Monday Dec 4th !!!

Im getting an SOMETHING WENT WRONG ERROR..... Have IT help here at home that cant find any reason for it except its and Ebay isse HELP.Jodi

Shipping labels now show the shipping label page, but no label options.

I'm sure you're all seeing this. So just posting to add to the number of everybody saying the same thing, and also again really curious how ebay handles this in regards to giving us a pass on these shipments not going out today. I started off today n...

Shipping Labels Error: Update

We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...

Can't Print Shipping Labels, ANYONE ELSE EXPERIENCE RELATED CRIPPLING ANXIETY????

I could not find an official announcement from eBay regarding their downed shipping printing services; thank you to everyone who posted their experience so I can go slightly less crazy.

shipping labels

Can't print shipping labels and eBay says it will downgrade my rating if i do not send on time with their labels!!!!

Please Look Into Shipping, Please A Human Response would be Great!@&*())

In case no one at ebay is near a computer, you have a problem with the shipping labels. About 2,000 people have tried to make you aware of it but maybe that wasn't a large enough number of messages for the AI running stuff there to identify an issue....