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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Marketplace Account Deletion/Closure Notifications endpoint stopped working

We've recived an email stating Marketplace Account Deletion/Closure Notifications endpoint is not reachable.We've set the challenge process up some months ago and the process has been working up until now.We checked our endpoint and noticed that ther...

Unable to publish listing

Hello.I'm from Ukraine.Payoneer approved my account,but impossible to publish the listing,I receive this message:"Unfortunately, we can't provide our services to customers located in the Donetsk People's Republic (DNR),the Luhansk People’s Republics ...

Something I Have Never Seen in My 22 Years Selling Full Time on EBAY

So with 52k items in my store, my daily average has been lower than normal with all the website issues, economy and such running $500-$600 a day. Days I have no website issues I have $800-$1100 in sales. Just like 2 days ago, $950 in sales.Today some...

Unable to post items for Sale: Due to when selecting Shipping information will not update

When selecting this information: ShippingRecommendation: USPS Ground Advantage. Buyer pays: $5.40 - $8.55Ship your itemProvide the package weight and dimensions to calculate the cost, or enter a fixed cost.Package weightEnter weight in poundspoundslb...

"Save search" popup won't close on homepage

I'm having an issue with closing out this new popup. Every time I'm at the homepage, clicking the x doesn't nothing and I can't click out the window like how some sites have that option.

Seller lists stuff for $1, 2nd photo directs you to buy direct from them at their website

Today is 2nd time, in 2 weeks, that I reported this to Ebay. Ebay obviously is doing a terrible job with their algorithms as I am just an average buyer/seller and I keep seeing this but Ebay doesn't.Nice way to avoid 13.25% Ebay fee.

Haven't been able to pay for auctions for 16 days

I've called Ebay a few times and have contacted them on Facebook and no one can seem to help me with this. All they tell me is that they've passed it along to IT and that there is no answer from them.I won 90+ auctions from the same seller and they s...

how to apeal for unpaid transaction

i miss 2 payments how i can make a apeal cant find the proper link where i can ,. only form and when i go to contact us rebord message reply help me to sort this issue so i can able to bid on other products and buy properly on time

Resolved! Filter missing on pc

I am unable to filter ie, size new,price its missing all gone cant even change viewHelp

please help guys

Firstly:I can't change anything by my Gmail account because they tell me that my account blocked Secondly: I do not have the number phone that was created my accountIf you can help me please to have a solution or an email agent that have to fix this ...

Store Featured Categories, what happened to them

I am noticing that when I visit seller stores the featured categories like "Newly Listed" are gone. If the store had a banner with a featured listing it is still visible but nothing else shows up above all listings. Is this a new change or a glitch?

Item specifics missing from original listing page

When I start a fresh listing in a category it will only show me 6 item specifics and then I list that item and the other listing specifics that werent shown or available then show as as needing to complete. i then have to revise the listing to fill o...

BUG REPORT: Changing sort order caused 44% of search results to disappear!

Here's my search: gallium -(nitride,arsenide,argon,fet,postcard,citroen,usb,paint,charger,empty,laptop,wolf,hardcover,vlsi) "Include description" is not checked. This results in a URL of https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570...

CUSTOMERS GETTING THE WE LOOKED EVERYWHERE?

Hello,This week and last week sales have plummeted. Yes, I am sure there are 100 reasons why. However today a customer messaged me about an item if was still available.Puzzled, I clicked the item in the message and it showed the little kid in his par...

customer service lies, cant talk to anyone that can help

yesterday i called in about my whole account falling by 50% overnight, i cant find my items in search unless i type out the entire title word for word, i asked to speak to a supervisor. the supposed (supervisor) had no idea how to answer any of my qu...