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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Send Offer To Buyers not presently an option in My eBay in iPhone app.

The normal gray link for sending offers to watchers is missing on iPhone eBay app. Wondering if this is a glitch or intended change to the system?

Can’t Choose A Select Priority Flat Rate To Ship USPS

The option to choose which USPS priority flat rate envelope or box to ship in is gone defaulting to just USPS Priority Mail. I have tried both on desktop and Mobile app and it’s the same results. Is anyone else having this problem or knows of a solut...

Send offers has changed on mobil app.

The send offers option on the mobil app has changed. Used to be very easy to just send an offer to an indivicual seller. Now, at least on my cell, if you click on send offer you are sent to "revies listings or offers". And also...whenever I see ebay ...

Ebay ip/url whitelist for website and app

Contacting customer service to ask about Ebay ip/url whitelist for website and app. No one know what that means. Any help in getting an updated listed posted?

Transfer eBay app

How do I transfer my eBay app from computer to IPhone?

My account is empty, watch list, purchased history, etc.

My watching list, messages, purchased history, etc. all has disappeared from my eBay. I had an advice of possible hacked and I changed my password. I open my account and nothing is there. In my watch list I have many items to buy for Christmas. I sen...

Orders tab has vanished from Manage Active Listings page

Is this something new? This is horrible, especially this time of year! I hope it's a temporary glitch!

Royal Mail "Buy labels in bulk" broken for multiple items

When purchasing postage labels you can modify the details of the first two transactions but attempting to change the details of additional items sold result in a null label offer. Any labels beyond the first two need to be cancelled off the order unl...

Royal Mail Bulk Labels not working!

Every single item I try and create a label has an error finding available services. If the item I'm trying to send it will change to small parcel, letter to large letter, and small parcel to Medium parcel. Extremely frustrating as I have to create si...

Second chance offer fail

The second chance offer tab never appeared. Buyer didn't pay (this seems to be a recurring problem on Ebay). No tab appeared that would allow me to pursue a second chance offer to the other bidders (yes, they existed). Generally, navigation of menu o...

SELLER PREFERENCES Option Disappeared 🤷‍♂️

Having just got off the telephone to my second eBay rep conversation (first one cut me off after not understanding my question) I am still non the wiser as to how or why my SITE PREFERENCES has disappeared! This is not rocket science and to have to w...

Can't get verified, too many redirects, and customer service is of no help...

Ok, here’s my problem… I made a quick video here that shows what happens: https://vimeo.com/883461279I have not sold anything since 2019. Have had an account in good standing and with no negative reviews since 2000. When I logged on last weekend to s...

Cannot Crop Photos when creating a listing on laptop.

Hi, Everything was working great yesterday. Today, when I am creating a listing using my laptop (loading photos that have been saved to my laptop to the listing)...I can rotate photos while creating the listing, but when I go to crop a photo, the sys...

Manage Active Listings page (and other pages in Seller Hub) messed up columns - eBay needs to fix

Fellow sellers and eBay Tech Support- I saw a few other posts about this but want to make another so eBay takes it seriously. As of about 24 hours ago the format in the Manage Active Listings is screwed up, columns are not showing, you have to scroll...