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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Mobile app not displaying item datails.

I Just got a new iPhone 15 yesterday and transferred my data from my old iPhone 12. Today when I look at an item for sale, all I get is the splash picture and description, no detail, additional pictures or bid options. I have deleted and reinstalled ...

EBay can’t access products just buffering on both my phones

Showing error domain

Filing an appeal for item not received, the attach file button foes not work.

I have tried to open an appeal because I did not receive my item even though UPS said it was delivered. So the tracking number the seller provided shows delivered. I have filed a request with UPS to open a claim. When I click file an appeal with Ebay...

Different descriptions on mobile vs computer

When will ebay fix problem that know they have. For many posts I see I am not alone. Buyers see a description on their moble that is not the description on our computers where we listed them. In once case one of mine says 5 books for example on mobil...

ITEMS SOLD FOR DIFFERENT PRICE THAN ASKING -TECHNICAL ISSUE?

Hello! This isn't a simple technical issue like "button not working", but I believe it is technical nonetheless. Short version- the issue:Basically- I had a multi item listing. I spoke to someone interested in two items, listed at $95 and $48, and we...

Resolved! Ebay will not load correctly. Photos do not match up and there is a long blank leader before conten

The page has been not loading correctly . Pathways to categories lead to the fault "we looked everywhere" page. Random error messages only on ebay.

sell know is not working

anyone having this issur when you find a item and the sell know does not show up

Reload page

I receive emails for gemstones for sale but when I click on that particular gemstone it says to reload the page which I do but nothing happens

Invoicing down? Can't even send any invoices anymore

The next problem in the ever growing ebay issues list seems to be that it's no longer possible to send invoice to my customers, getting error messages al the time: Something went wrong. Please try again later.Dear ebay, maybe you should start give a ...

picture will not post to my site, help

Two days now i have tried to post my picture to site. it come up error. what can do ?

All scans from Epson scanner suddenly upload corrupted

I list many trading cards each week. I upload scans of the cards to use in listing photos. In the middle of doing listings last night, images suddenly started to load very distorted. Any new scans I make upload like this. All scans I made the day bef...

listed item with promo no longer listed

Several months ago I created listing for some Epson Receipt printers and for a while that listing was in my active list. To be honest I kind of forgot about that one until today when I noticed a $5.99 (from April 2023) Ad Fee Express charge against m...

Pages loading slow

My ebay web pages are taking ages to load. I have to wait for it to show my name on the top right where it says "Hello" , when i do anything on the page it takes ages to load again and my name disapears.This is so annoying. Have cleaned cache,run spy...

Cant send email to buyer, cant sent invoice to buyer

Getting errors trying to send an invoice or email to buyer for an item listed as awaiting payment.

Resolved! Bug: Clicking on "Don't remind me about these specifics again" doesn't work

I have a reminder saying I need to add missing item specifics, I can't add these specifics because I don't have this book professionally graded. So I clicked on "Don't remind me again" and the pop-up closes without letting me save. Because of this, I...