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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay site errors

When is ebay going to fix sales tax exemption and when are they going to fix the "items bidding on" ?

App issues

Not letting me crop photos on app??? Can you please go back to the previous app experience.

Photo editor cropping not working right

For several months I have had problems cropping photos. It will only let me crop either the length or the width of the photo and photo editor decides which one. Generally if I have a long narrow item I want to crop out a bunch of distracting stuff ar...

Paicoo

Ви працюєте з компанією PAICOO? Не виводить людям гроші

Google Chrome reporting an ebay listing page as "Dangerous"

Just a simple listing of a computer motherboard: https://www.ebay.com/itm/185431847397 When I open that page in Chrome, it says "Google Safe Browsing recently detected phishing on razormarkets.com. Phishing sites pretend to be other websites to trick...

Can not see pictures

Sometimes pictures show and then other times just description in picture areas. All listings affected. Have cleared data, cache..... same issue. No problem on any other app or websites.

Resolved! Profile Picture

Is there a Template or App to get the Profile Picture to fit within the confines of the circle? It looks centered but when I reopen eBay then the picture is out of bounds or no longer centered.

Cant see pictures

Sometimes pictures show and then other times just description in picture areas. All listings affected. Have cleared data, cache..... same issue. No problem on any other app or websites.

Resolved! I wasn't able to edit the weight and height dimensions of my package for a shipping label

Those editing windows weren't on the page.

Business Policies - I Opted Out

As of yesterday morning, everything was fine. This morning I attempted to list something and there are now NO OPTIONS to choose from. I opted out of business policies a long time ago, but now suddenly eBay is creating them for me! I can't delete them...

I can't send to message eBay seller and chat with eBay agent.

When I send a message to the eBay seller,the following error message appears.I'm not the only one with this message,I know other eBay users are also struggling with this problem.why can't eBay solve this problem?================================== (((...

Resolved! Access Denied to my post when clicking email link

"You do not have sufficient privileges for this resource or its parent to perform this action."Also my avatar seems to have changed, new icons, new header stuff like when I joined eBay. ????

Cannot leave feedback for seller get error messages

Bought an item in February.. came yesterday... but cannot leave feedback for seller when I go in Purchases and click on leave feedback I get this: Unfortunately, this purchase is no longer eligible for feedback. Review other transactions instead Also...

Organic impressions crashed beginning Feb 19, 2024

According to eBay reporting on traffic, I had been steadily building organic traffic impressions over past 13 months, with abrupt crash on Feb 19, 2024. Number of active listings has stayed steady in recent months. Chart is below. Is this accurate?Is...

Change the language of communication

I have created my account on ebay.at. Therefore all the newsletters and notifications coming from the ebay is written in german. I want to change it to english. I have searched the account settings high and low, but find no way to change this. Can so...