Report eBay Technical Issues

Forum Posts

Sorted by:

Item Hasn't Arrived "Send Request" Button Not Working

I'm trying to report that an Item I bought hasn't not arrived. I click on the Item Hasn't Arrived button next to the item. The next screen is where you select whether you still want the item or a refund. Clicking either choice does not highlight the ...

How to : cleaning up watch list where one has been too messy can not delete

I do not want where I have been listed..need to rid watch list too.. where does one delete ????

Resolved! not receiving emails from ebay on saves searches

Last several days not receiving ebay saved searches emails.

Drop down text cut off for single listing with multiple items.

I recall noticing this a year ago and reported it multiple times in the feedback area on listings, but it still seems to be in place. I remember having to send a message to ebay sellers on a few listings to see what was actually listed in the drop do...

Pre-owned/used not an option when listing women's camisoles

For some reason, there is no option for the condition used/pre-owned when listing women's camisoles. A camisole is like a tank top so there's no reason why they should be limited to NWT only.

Can not add card to payment method on mobile browser

Hi! I can not add card to payment method on mobile browser. When i open the payment tab and click "add payment method" of click on "+". It not show the pop up. Please check it.

Account restricted because eBay linked my account to a unknown account ?

Hello, I have been with eBay for over 6 years I have 100% feedback and am Top Rated. I have sent eBay trust and safety department a few email but I keep getting the same response back. I have no idea who " discountvinylrecords " is and I do not share...

Where is the SHIPPING and HANDLING TAB?

I'm not happy. All of my listings no longer show the shipping and handling information tab so that buyers can see that I have a 2 day handling time on all of my listings. Why was it removed? That was key information that buyers need...and now I'm bei...

New site upadte sucks

I do not like the latest site update I dot like looking at large thumbnail picture its slowing me now down to a craw , Not every one is running high speed connections some of up have very slow connections like 7mb so please put the site back the way ...

There really is no customer service at Ebay anymore

I can't even find the telephone callback section anymore.

Can't relist item.

I keep trying to relist an item after I had issues with payment with a buyer. Whenever I do so, I just get an error message saying; "Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later...

Search Results quantity not matching with whats available

Has anyone noticed that when you search for a item it will tell you ebay has x amount, but when you narrow down it is another number. Example:If I search for mens pre-owned jeans ebay says their is 880k available.The side panel where I can select bra...

Resolved! handling time

I have a recent buy awaiting shipment. I looked at the seller's info feed about shipping time and it says "ships 0 days after payment" does that mean same day or not at all??? Ebay estimated delivery is 5/15 to 5/20. My concern is the seller's feedba...