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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

EBAY CONTACT!!

I AM SO DISAPPOINTED WITH EBAY!! I have been with them for almost 20 years or whenever they got started.I had their phone number and whenever I had a problem which was not very often, I could call them and get a live person and get answers. I CANNOT ...

In bulk edit changing the price using increase is not working.

It doesn't show up in the listing. It's always changed it right away. They aren't on Markdown either.

Trying to send an appeal leads me to an error screen

So, I got some emails saying the listings I reported didn’t violate their policies, but when I try to click on the appeal button, the link leads me to an error page.

Technical Glitch in the website Quantity keeps on changing

Hello Ebay!I would like to address There is some technical error or glitch in Ebay website, quantity keeps on changing on its own even after I revise my listing, few of my listing ended by itself probably because of this glitch, for more information ...

Charging 14% Sales Tax Much Higher Than Higher

Hello My Past Orders Have 14% Tax On The Sales. Tomorrow I Will Speak To The IRS.... I Do Not Live In California, I Barely Live In Any State. Military Means Military........ Civilians Are Suppose To Pay Taxes... You Are Charging Military 14% 'Grow Up...

Vehicle compatibility - no tab or option.

I have come to an issue pertaining to vehicles parts and compatibility. The compatibility tab bar doesn't show up nor give me the option to enter the information. I'm assuming another glitch is occurring.

Most recent feedback is 6 months old

My feedback page is messed up, it's only showing entries that are 6 months old or older. It also shows that I've left no feedback for buyers.

never get a verification code to change my email address

Is there a phone number

Bulk Shipping Label Not Populating Correctly

Hi! Wondering if anyone else is experience this? When I go to print my labels from the bulk shipping label page it populates horizontally with two labels per page. I've tried other browsers and the same issue is happening. I have the setting to 1 lab...

When Trying to Report and issue: Get: We ran into a problem. Please try again later.

When trying to report and issue per eBay contact center live person - I fill out the panel and get this message We ran into a problem. Please try again later.

Item Specifics Error Messages

This has been an issue for a few years. Its been a while (due to changing work situations) that I have done editing/listing on eBay and I returned this summer to get back to it. However,it seems that it was 2020 when eBay starting putting more emphas...

When scheduling a future listing date it jumps back to current date and charges fee.

Hello EBAY TECH PEOPLE----I try to schedule my unsold items for the next month. I usually do it a few weeks ahead of time because I read through each listing and make changes if necessary. When I click to the next month to schedule, sometimes it jump...

Accidentally deleted a list set.

I accidentally deleted an entire list set. Is there anyway to retrieve it?

eBay showing false information in my account activity

Over the past two days my eBay account shows that I am NOT bidding on any items, yet I ended up winning an auction. I have now cancelled that item. The same problem is showing in an auction which I placed a bid a few days ago....now it shows I am not...