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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller Hub: We ran into a problem and couldn't save your changes. (Feb 7, 2024)

I keep running into this error when trying to use quick updates in Seller Hub (quantity, price, custom SKU). Primarily I am trying to update custom SKUs on variations. ! We ran into a problem and couldn't save your changes. Please try again So far I'...

Pix Not Loading On eBay.

Just spins. Happening all afternoon. Got through and loaded one auction. Then spin time again. Anyone else out there having this issue now? Alan

Won’t distribute funds for payout

Funds are ready to distribute but I keep getting an error message or “no Internet” issues when trying to request my payout.

Traffic Down 75% since Monday

Impressions down 75% starting on Monday. Calling ebay customer service was absolutely useless. It is so difficult to get a person on the phone you legitimately have to select the "account hacked" prompt to get some service. Any reason for this sudden...

Gift Cards

The option to pay with a gift card is not even showing in checkout for anything I look at much less working from what I understand . I wonder when this might be fixed ??

"Business policy details are unavailable at the moment."

I am trying to start a listing using the GarageSale program -- just like I do every day. I am getting an error that says "Business policy details are unavailable at the moment" and I cannot start the listing. This error occurs when trying to upload t...

Listings not in alphabetical order?

About a month ago(I was waiting for this issue to self-correct itself), I noticed that while in 'active listings', 'unsold listings', and 'drafts', when you click 'title'(down arrow/up arrow) to show the listings in alphabetical order, for the first ...

Unable to post item for sale because of form issues

I tried to post an item for sale yesterday in Chrome on my Macbook. After I tried to submit, the form highlighted in red two apparently required areas I hadn't filled out - a sub-catefory for shorts, and a sub-category for sizes, though it wasn't cle...

Buy It Now Pricing and Allow offers pricing won't save the amounts

Nothing changed on my end. Using same templates to list sell items for month, but have noticed all my new drafts when hit Save for Later show up in my drafts list without the dollar amounts I had keyed into the Price and the Minimum offer fields. Ple...

Technical issue

Ebay is buffering and I cannot open to print a label. It's been going on for four hours this afternoon.Is there a technical glitch on Ebay? My wifi is working.Rosemaryshops

Invoices can't be sent for eBay International Shipping orders.

Sold item to Ireland 3 days ago. Have not received payment & unable to send invoice.

Shipping Labels Down?

I'm trying to buy eBay Standard Envelope labels and they aren't working. I keep getting the same error "It was not possible to generate the label. Something is wrong. Please try again later." I'm trying to ship stickers out, they labels were working ...

Unable to pay for and print eBay Standard Envelope shipping labels

When you click purchase label you get an error "somethings wrong try again later" Their is some kind of new "glitch" everyday, really getting old eBay.

Best Offer iOS Banner Notifications Not Being Received On Mobile

For the last few months, I have not been receiving Best Offer iOS banner notifications, or seeing those notifications appear in the Notification Center. I have to open the actual app to see that a Best Offer has been received. I'm receiving all other...

When I Try to View Items I Am Bidding On, I Get The Message I Am Not Bidding on Any Items!

Every time I go to check on items that I am bidding on, I get a page that says I am not bidding on any items. If I keep clicking on the Bids and Offers link, I may eventually get to view items I am bidding on but the caveat is that if I have two page...