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Current known technical issues - updated as of 04/22/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I’m unable to list on eBay through the app, is there any solution?

I can’t list anything. I’ve tried removing the app and downloading it again but it didn’t work. This is what’s happening: I start a listing, upload photos but there is no option to go back to the listing on the photo page. This is all I see - So I cl...

wont load sold items on ebay app

on the mobile app it wont load sold items, very frustrating!

The done button after you load pictures has disappeared

I can load pictures but the top right done button is missing. So you lose the pics after you exit out. Anyone else having this problem today ?

No Done Button

Haven’t been able to list anything for 4 days because I am stuck in the photo section and can’t get out. The done button that is usually their isn’t for some reason. I have no way of getting out or completing the listing. What is this ? How can I get...

Seller Performance Level

Both of these items the buyer did not ship them back and the return was closed by eBay, but still both items show up bad for my Seller Performance as shown below. ebay support was contacted on separate phone calls to the Phillipines support people bu...

Truncated Hour & Minute Fields on Scheduled Listings

Am using a PC to schedule some listings for a future date/time. However, the dropdowns for the hour & minute fields are truncating to just the first digit (see picture). Makes it difficult to select the time I want the listing to start. Need a softwa...

Ebay site is so tiny cant read. Using Samsung Android phone

Using Samsung Note9 Android phone. Ebay asked me to use old or new site, I dont remember, but I said ok. Now ebay page is so tiny I can barely see it or read it. How can I get it back to the way it was? This tiny ebay page is a deal breaker, I'll sto...

Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second.

This has not worked for a couple hours now. Any idea when it will get fixed?

Size 40 search returns include 46

I've noticed this bug for quite some time: when I search in Men's clothing for size 40 say in Suit Separates, it invariably returns size 46 items in the results. This is true in regular web browsers AND the IOS app. Hope someone can fix this, it has ...

Ebay page is to tiny to see or read.

eBay not following through

had an auction item that sold, never received the money. contacted buyer twice, contacted eBay, now item is listed as SOLD!!! I contacted eBay to REMOVE item and it is still listed as SOLD!!

Lots of bugs in current update

1- photos, and being uploaded will then disappear if you save the listing 2- sold something that is internationalshipping and the buyer only paid a fraction of the cost. This is never happened prior to the most current update.

At Least Five Months after Being Reported Collectibles Militaria Taking Over a Day to Go Live

Originally reported in July 2023 (today is December 31, 2023) still not fixed. The days of hearing at least 24 hours to index are over as technology has improved, ebay supposedly investing in some kinds of improvements (?) and this category was listi...

Search results are becoming hugely problematic

I’ve recently noticed that if I search for something (it can be very specific) the results that come back include a plethora of items that have absolutely no correlation. It’s been a thing for a while now. I see from searching through the community t...

Search results issues

Are eBay technical experts unaware about the search results being 0 even if we change the country location or web address, i.e., ebay.com or ebay.co.ukFor instance,Earlier (2022 and before) when we used to search for antique or vintage paintings, hun...