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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sharing Listings to Pinterest Not Working

Share itShare itShare itShare it I am trying to share it to Pinterest but I keep encountering this message: “Error: We couldn’t find anything to save.” This happens every time I try to share my new listings to Pinterest. Usually I can get around the ...

Difficulty Uploading Images to eBay Listings

Hello eBay community,I hope this message finds you well. I've been experiencing a technical issue lately while trying to upload images to my eBay listings, and I was wondering if anyone else has encountered a similar problem or might have a solution....

eBay balance limit is crazy please bring back the old balance checkers

Hi eBay I’m having a problem with the eBay balance checker limit cause I got an eBay gift cards worth off $2500 on the eBay gifts cards and I can only use 4 cards with 100$ on them making it 400$ out off those cards so ever since then have been stuck...

Я з України, не можу виставити товар на продаж.

Не можу виставити товар на продаж. Ось таке повідомлення висвітлюється : Unfortunately, we can't provide our services to customers located in the Donetsk People's Republic (DNR), the Luhansk People’s Republics (LNR), or the Crimea region of Ukraine a...

Why does my ebay aithenticity tag just bring me to the home page??

Everytine i scan the nfc, it just brings me to the home page. Any reason why??

Notification panel wont work

Needs to be checked out . Won't let me delete any thing.

Register Screen

When I am trying to post a selling, it tells me that I missed some steps and sends me to a blank page that says Register. It works perfectly on my computer, but I can't do anything on my phone. What can I do to fix this?

Recommendation to eBay to help seller platform

Hi, Would it be possible to link the order number to the messages of each buyer?:- When a buyer sends me a message, it would be easier and faster to be able to automatically have the Order Number link to just click from the Messages Page directly to ...

Watch list

Can't pull up watchlist

Accepted Offers Not Appearing on Selling Page as "Waiting For Buyer to Pay"

Hello, Recently I have been having an issue where my accepted offers as a seller take a awhile or do not populate on my seller page after I accept the offer. This is very frustrating since it seems sometimes the order simply disappears and there is n...

Buyers can open Item Not Received cases when they never paid for the item!!!!

This is ridiculous that such a major site-wide system error is allowed to happen. This is insane, and given Ebays more hostile attitude towards correcting seller account problems, every seller can be affected by this. Its bad enough now that sellers ...

Photo editing background tool not working

Photo editing background tool not working- this is the tool on the far right that whitens the background. all the other tools work. costing me a lot of time to run photos thru photoshop instead. please fix. i was using safari browser, switched to fir...

Categories will not work in my store instead subcategories are where my listings are going

My listings have usually up to 6 subcategories, e.g. sizes. When I create a listing I can only add to subcategories which means it looks like I have 1 product in 1 particular size. Been ongoing for 10 days now, multiple phone conversations but no res...

Tax-page on eBay.nl ERROR, excemption VAT gone since 1 okt 2022!

As a business-seller my eBay bills are except from taxes (in my country 21%), my eBay bills showed the message "BTW-status voor verkoopkosten: Btw verlegd" - translated "Sales cost VAT status: VATShifted", untill end september 2022. This makes it eas...

Problem with accepted Best Offer, not registering as a sale.

A strange "offer" problem. I've heard other people mention similar recently 1) I got a counter-offer this morning to a offer to watchers I sent.2) I accepted the offer.3) It does not show in my orders at all. Not waiting payment, not paid, etc.4) The...