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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Retracting a best offer

The "you can retract an offer" link never opens or opens with an error so it is impossible to retract an offer!

Require payment on Buy It Now setting disappearing

The check box for require payment has disappeared on some listings, and they are defaulting to require payment. These are not new listings. Makes it impossible to invoice multiple item orders. Have attempted to use business policy to disable the requ...

cannot retract a bid

trying to retract a bid

My store feedback tab is not showing feedback I've received

I recently started paying for a basic shop subscription, however it seems like my feedback from before I subscribed has not fully transfered over. My account is a business account in case it's relevant. My feedback count shows up on my listings, but ...

Resolved! Is Second Chance Offer down?

I cleaned my PC, yet Second Chance Offer is hanging, page will not load. Is it down? Thank you.

Volume Pricing Not Showing Up on Listing Pages for Customers to see

I have volume pricing set on many of my items and can see it as 'supposedly' active when I'm looking at me"Manage Active Listings", but when I click thru to ANY of them to see the page that a customer would see,the volume pricing discount is NOT show...

payment troubles

i got a payment even though i did not ship the cello.now before i got paid AFTER THE PERSON GOT THE ITEM..I tried to talk to a human but could not.i plan to refund the money soon though.i have no box to ship the cello in though.

ebay app

is any one else have problems with signing in to ebay app.it just keeps going a round and not geting any where.thanks

Link from Community boards back to my Seller Hub is missing

Been an issue for several days now. No problem going from my seller hub to community boards using the direct link I have there. Going from community boards back to my seller hub is now requiring a work around of sorts. I have to click on the big blue...

Contact Bidder not working

When trying to contact a bidder I get taken to the messages page with no ability to send a message.

Unable to open "you can retract a best offer" link

Still getting this message: An error occurred while processing your request.Reference #221.6532217.1704963733.a2a78b16

Retracting a best offer

Retracting a best offerThe "you can retract an offer" link never opens or opens with an error so it is impossible to retract an offer!

Finanacial Statements (PDF file) will not print gives error on my Cannon Imageclass MF641cw printer

Have downloaded my financial statements for 2023 in PDF format. I am trying to print them so I can do the data entry on my book keeping app and file a hard copy for tax records. My Cannon Imageclass MF641cw printer keeps spitting out an error #853 (c...