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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay very slow

sellers pages are extremely slow to load today taking a minuet or more to load with photos example https://www.ebay.com/sch/i.html?_nkw&_sacat=0&_udlo=.01&_udhi=30&_ftrt=901&_ftrv=1&_sabdlo&_sabdhi&_samilow&_samihi&_sadis=15&_stpos=63134&_fss=1&_fsra...

Time Away not working, The links appear "dead"

Hello, I am trying to set up "time away" immediately. I have done it several times, however, now, the links appear to do nothing at all. I have tried multiple browsers, hard refresh, soft refresh, clearing cookies-cache, e.t.c. and nothing. ShawnMans...

Replying to Counter Offers. My cursor seems to hop around in message feature.

So, the title pretty much says it all.When I'm Replying to Counter Offers. My cursor seems to hop around in the message feature, sometimes I explain that their offer won't cover the shipping, or the item has already been reduced, etc. However, it see...

Active Listings Page not fully loading.

Anyone else having an issue with their active listings page? Mine will not load completely, regardless of which browser I use. I've tried different PC's and a Mac and have the same issue. Only the header will load, the body is nothing but blank and t...

After nearly 2 years, search is still badly broken sorting by Price + Shipping: lowest first

Today I searched Collectibles postcards valentine's day. The default Best Match returned 22,000+ results. Sorting by Time: ending soonest, Time: newly listed, Distance: nearest first, and Price + Shipping: highest first all returned 27,000+ results. ...

Resolved! Accepted a counteroffer and the item sold but apparently it didn't sell?

I sent a offer to a buyer, they countered and I accepted their offer. Waiting for the email that says your item sold. Never came. Check orders, sold item isn't there under waiting for payment. Page that says you accepted the offer lists quantity avai...

order process system running slow unable to complete orders

Order system seems to be barely running,, unable to view orders and process, any idea what is going on

Problems with editing draft pictures?

im having trouble with draft pictures today, as you can see I can only see half of the picture when trying to edit. Anyone else encountering this problem today? Microsoft Edge

Item still showing as active, even though I accepted an offer on it

Hi all - I accepted an offer for an item, and it is not showing up as sold and awaiting payment. It is still showing as an active item I am chatting with ebay support, and the person I am chatting with says it will show as active until the buyer has ...

PLEASE! Increase the photo PPI from 72 PPI to at least 96. Zoom function makes hi-res photos horrid

eBay takes whatever photo you upload and reduces the PPI (pixels per inch) to 72. 72 is a standard that was created in the 1980s!!!! The problem is when eBay incorporates the zoom feature into their image viewer that is still trying to enlarge a 72 P...

Cannot See a Store's Items via the VIEW ALL Button

Reporting an issue where I cannot see a store's items if I click "View All" button to view all the seller's items. I have gone to multiple stores and experienced this issue with each one (so it doesn't seem like it's with a seller).I have experienced...

sold items disappear after accepting an offer

When I get an offer on an item and accept that offer the item does not go into my sold or unpaid items list. it disappears. this was happening all last week and was fixed for a few days and now starting again.

Something going on with eBay today

Timing out on 2 different browsers when attempting to create listing on computer and with looking at sold listing areas.

Ebay is extremely slow to load

Sometimes it won't load at all.

Active Listings ITEM TITLE search "contains" boolean not working properly

When searching Active Listings -> Item Title >> Contains the search is no longer working like it used to. When trying to find all listing titles that contain "T933", results now only show if that exact, full word is a match. It does not include other...