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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

creating a listing price is not showing in the box

When creating a listing the item price and also the shipping/handling price does not show in their boxes.

eBay App Search Results Different than Website

On the eBay App, we are noticing that the search results are different than the website when using keyword searches. What is also strange is that very expensive items of other sellers show up on the list, but our cheapest items show up--and we are th...

my account is in $

hI I am in UK and my account has suddenly changed to $. how do i change it back to £s please

Saved searches no longer automatically sent

No longer emailed me but have not turned off auto email

Firearm Policy enfringment

One of my items has a policy violation. I don't know how to fix. There are other identical items sold by others on ebay. The item was listed as: Byrna SD Launcher - Black/Yellow - With Carry Case and extras in the description it clearly states: Canno...

Purchased defective laptop that does not show-up in my purchase history

I contacted the seller. Seller refuses to take responsibility for defective product. I have my eBay receipt.I need to talk to a real live person at eBay to get help with this seller.

I am not showing any items I am bidding on in my account.

I have lost several auctions due to this problem and I no longer get any email notices.

Shipping discount I have set up randomly works now ... my customers are frustrated

Hi ebay Customer Service, A shipping discount I have setup in my promotions manager seems to randomly be working. Here's a couple of links if you guys want to try it yourself: New Transformers comic I recently listed:https://www.ebay.com/itm/17608700...

Resolved! Shipping?

A seller has enabled international shipping on an item but it is not showing on my end.This is making a purchase not possible. It has been about 8 hours.Any suggestions please?

trusted device - cannot add after choosing ask me later

Never given option to add trusted device after choosing ask me later on Chrome and Firefox.I tried uninstalling, reinstalling, deleting appdata, programdata, registry entries.Only given option to add trusted device using incognito/private windows. I ...

Share on Facebook error message

Been receiving this message the last couple days when trying to share a listing on Facebook. Anyone else having this problem? "App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log i...

Active Bids Only Shows “Offers” (no items bid on) until multiple refreshes

iPhone 15, iOS 17.3.1, Safari Browser: EBay website in tab, logged into site, click “Bids & Offers” Bids & Offers only has items and listings which are “Offer Declined” or “Offer Expired” until several refreshes reveal other items and listings This i...

Bids are Hidden on My Ebay Bids/Offers page

I put a bid in on an item. A few days later I went into by bids/offers page and nothing showed up. I assumed that someone else won the auction. Days later I went into my email to see an email from Ebay stating that I was still winning and the item wa...

Bids are Hidden on My Ebay Bids/Offers page and can not be dIsplayed

Bids are Hidden on My Ebay Bids/Offers page and can not be dIsplayed. Started on July 31, 2020

Buyer's requirements

https://www.ebay.com/itm/326030846172 - An item you selected was not added to your cart because the seller will not sell to buyers that do not meet their requirements. What requirements? I have not encountered this before now. Please provide some ins...