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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

photos not loading

photos spinning not loading tried clearing history but still not loading ?

"Page did not load. Let’s try that again.Page did not load. Let’s try that again."

What is going on this morning? I can't look at my items to ship, I can't contact a customer?, etc...

Best Offer Acceptance Issue - Seeking Assistance

Dear Community, I hope this message finds you well. I've been encountering a persistent issue related to accepting Best Offers for the past 1.5 years. Upon receiving offers from buyers, I've been experiencing difficulties with the acceptance process....

Cannot get search pages to display small images

This issue has been going on for a few weeks. When I use the customize search option, all of the changes work except image size. It keeps the large image no matter what. For a while I could correct it by clearing cookies or restarting eBay but nothin...

Item Page Watch Button Dropdown for Custom Lists

Continuation of this thread that was closed by a moderator: https://community.ebay.com/t5/Report-eBay-Technical-Issues/Item-Page-Watch-Button-Dropdown-for-Custom-Lists/m-p/34220761#M121361 Same problem as the opening post, though site has been update...

Item Page Watch Button Dropdown for Custom Lists

I just opened a new account (this one) for buying, and I noticed that although I've had the feature (in the post title) for years on my main account, I do not have it on this one. It doesn't matter what browser I'm using or whether or not I'm in a pr...

What does it mean?

Does this mean the tape that I found has been sold? When I click on the link, the message above shows up.

Retracting a best offer

The "you can retract an offer" link never opens or opens with an error so it is impossible to retract an offer!

Require payment on Buy It Now setting disappearing

The check box for require payment has disappeared on some listings, and they are defaulting to require payment. These are not new listings. Makes it impossible to invoice multiple item orders. Have attempted to use business policy to disable the requ...

cannot retract a bid

trying to retract a bid

My store feedback tab is not showing feedback I've received

I recently started paying for a basic shop subscription, however it seems like my feedback from before I subscribed has not fully transfered over. My account is a business account in case it's relevant. My feedback count shows up on my listings, but ...

Resolved! Is Second Chance Offer down?

I cleaned my PC, yet Second Chance Offer is hanging, page will not load. Is it down? Thank you.

Volume Pricing Not Showing Up on Listing Pages for Customers to see

I have volume pricing set on many of my items and can see it as 'supposedly' active when I'm looking at me"Manage Active Listings", but when I click thru to ANY of them to see the page that a customer would see,the volume pricing discount is NOT show...

payment troubles

i got a payment even though i did not ship the cello.now before i got paid AFTER THE PERSON GOT THE ITEM..I tried to talk to a human but could not.i plan to refund the money soon though.i have no box to ship the cello in though.