Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Invoice broken

I have a buyer who won a number of auctions for which I sent an invoice. The buyer said the invoice wasn't working and asked me to send another invoice. That also failed, as when the buyer when to pay just one item was billed for instead of all the i...

Can´t delete listings on teams

I joined a team , i have full access. When i try to delete a listing i get a white pop up but no options. Already deleted all ad blockers, deleted cookies . tried this on Safari and Firefox , same result

eBay Sales Event Promotion Not Working Correctly After Shopify Marketplace connect App Integration

We recently integrated our eBay store with the Marketplace App and encountered an issue with our sales event promotion.Our promotion was set up to apply to 2,146 items, as shown in the attached screenshot.However, only 29 items are actually reflectin...

Resolved! Shipping Policies Changing On Their Own

Careful when listing today, I use flat rate shipping and when trying to list it is automatically changing to a generic shipping policy.

[BUG]: ADDING CAR TO GARAGE FAILS ON FIREFOX

Adding a car while using Firefox fails. With brave, it works. Please keep supporting Quantum (Firefox engine).

Missing CATEGORY section when listing

As I list from a laptop, the CATEGORY section is totally missing. The first thing after photos is "item specifics"I have to save the draft and reopen it to get the category option. It's not a huge deal, but does waste my time.

Payment problem at ebay

Won't except payment?

Contact eBay Agent

I was just notified of a $13.05 charge to my credit card. I have not made any purchases today. I was charged $13.05 on the same credit card on 8/24/25. What are these charges for?I can't find the answer to my question and I cannot find any way to act...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

Invoice not working

ebay motor compatibility chart still failing

As I continue to revise and attempt to fix what ebay screwed up...in addition to inaccurate information of vehicle models example 1967 Dodge Charger R/T a model Dodge never made in 1967...the only R/T in 1967 would be a Coronet R/T...the Charger R/T ...

confirm auction payments

Hello, I'm Marcelo. I'm having trouble confirming auction payments to my address in Portugal. Can I participate with an address in the United States? Payments are not allowed. It says "not possible" and I select the payment type and it fails again. I...

messages from ebay

ebay acts like they are helping with security when in fact they keep sending me the same message over and over and over " a new device is using your account" this was a new device over two years ago and is the only one I use! how do i get them to sto...

Cha-ching

What happened to the cash register sound when you sell something?

Phone number problem

Hi, I've just created this ebay account and when I want to access my account profile they ask me for my phone number which is an iraqi number but apparently they don't support Iraqi number can I fix this problem?