Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
limit for combined payments and automatic cancel unpaid order.
I’ve identified two bugs in eBay’s system: Despite setting a 3-day limit for combined payments in Shipping Preferences, buyers can still submit payments for orders beyond this period and combine shipping for any number of days they choose. In "Prefer...
Searches on regular website are taking FOREVER to resolve.
trying to do a targeted search is taking 2+ minutes for the spinner to stop spinning. each time adding a filter (sold, color, size, order etc) takes another 2+ minutes.
Offer disappeared
Got an offer confirmed by eBay email. Pressed accept..and everything just vanished. Item still for sale and showing “ no offers”. **bleep** is going on ? Happened last week as well as potential buyer contacted me direct. It’s hard enough to sell with...
UK Sellers Unable to Invoice US Buyer (me)
I buy books on eBay many from the UK. There are two sellers recently who cannot send me proper invoices for multiples purchases. I have purchased several hundred (if not over 1,000) books over the years from one seller and he says he is no longer abl...
No services available under shipping labels
So in trying to print out shipping for my orders I get "no services available" I tried clearing cache and all the usual stuff but can't print label.
Resolved! Store not showing my items and eBay Search not working.
1.) When I click on my store or View Items/Listings, it is just a bunch of blank spaces. If I click on the Sale link in the store, it will show those listings. 2.) When I use eBay's Search Engine to find one of my listings, it won't show up in the re...
Resolved! Search Function and eBay Store not working.
First. Search does not work. My listings are not showing up when I search for the exact words in my title. All it shows is the Sponsored listing. If I don't have an item Sponsored (on promotions), it does not show up at all. This is also happening wh...
Listings not visible in searches, just a blank space
Logged on today to have a look at some of my listings and have found my listings and other peoples listings are just blank, completely missing. anyone else experiencing this? Everything looks fine from my active listings tab but if i search for the l...
The Item Description from the Seller appears in Spanish but the rest of eBay is in English.
Need help! Why is the Item description from the seller in Spanish but the rest of the eBay page is in English? I want everything in English. I never had this problem before, not sure if it was when I renewed the Microsoft Office Subscription recently...
Mobile Description Tagging Is Broken
Since around mid month (Jan 2025) there is breakage happening with mobile descriptions across newly published US and UK listings, or any listings revised or edited since then, including just a price change. This looks to me to effect all sellers who ...
Let the glitches begin
Listed an item, proof read and found an error went to revise it and it wiped out all the pictures that had been previously uploaded....
My eBay is not working
When I try to do anything it keeps saying something went wrong.No information from eBay to say sorry not working, I’ve been trying for the last 24 hours.
Photos Won’t Load with App Update
I have used the same method of editing and uploading photos from my iPad for years. With the new update, I cannot upload photos from my iPad app at all. No reason or error code is given. I can assume sizing issue but these photos have been used for 1...
