Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
I have not received an order
Hello how can I receive my order which has not arrived and has never arrived please help me refund the money because the seller you have provided wrong information regarding the delivery of the item who is responsible in this case as a victim where d...
Resolved! sold / completed items never sort how they should
Every time I search anything with sold / completed selected and then sort by recently ended, it never sorts them the correct way, they are always out of order... please help, what am i doing wrong, see below
Messaging a Customer
I’m having trouble of messaging a Customer of an item that i selling.The issue that i’m facing is not able to reply back to the customer.What should i do, re download the Ebay App or contact ebay services
eBay Shipping Calculator Does Not Match Actual Pricing on Listing
I always have used the eBay Shipping Calculator, and have passed most of the savings on FedEx & UPS packages to the buyer (by choosing "eBay Discounted Rates" in my business shipping settings). This is a great help for selling larger items, and has b...
paypall not making payments for royal mail labels
heya , this is a problem i have been having for 3 days now , for the first 2 days i got-PayPal is unable to process your payment at this time. You can try changing the payment method inside of your PayPal account. checked paypall , it had funds troug...
Not dropshipping violation
I am told I am in a dropshipping violation even though I am not in a dropshipping violation. Is there any way to resolve this? Also, is there anyone who can help me solve this problem?All I can tell you is that we are definitely not in a dropshipping...
Seller Hub Feedback
When on our PC seller hub, main page, next to user name, feedback score has shown 0 all day. Only seller hub home page shows this. Under any other link, (orders, active, etc.), correct feedback number shows. Glitch or ?
Almost all of Ebay pages are taking a long time to load.
This has become a real problem lately. Seems to have started last week. Anyone else having this issue?All other websites are fine.Already cleared my cache and cookies. Tried other browsers, etc...
Seller Hub doesn't complete loading.. site is generally slow and unresponsive
The site has been very slow in general today (7-Feb-2024) with various issues: Difficulty ending listings and most notably Seller Hub not loading completely. The shell of the page loads (slowly), but the actual listings often do not load at all or so...
Resolved! WE LOOKED EVERYWHERE. LOOKS LIKE THIS PAGE IS MISSING.
I'm getting that message after I load a bunch of ebay tabs at the same time.I have certain things I search often bookmarked in a folder, and I open all (22tabs) in new tabs,they load, but when I try to go to another ebay page I get that message.It wo...
Item For-Sale has broken link to "contact seller"
Hello, item I am selling has broken link in "contact seller" main page. It says in Red, OOPS, something went wrong, try again later. I cannot be reached, please advise.Thank you
Resolved! Dead Link to eBay Homepage - Seller Hub after printing labels
After printing shipping labels in bulk, there's a link to return back to Seller Hub on the top right side of the page.This link has been broken the last few days and directs you to an error message on the eBay homepage.
Resolved! Received an offer I do not own
Hi, I am encountering an Ebay software bug. I received an offer on an item that I do not own, though I have viewed it before. I recently listed and sold an item just like the item, however this item is owned by some other user! The bug is allowing me...
Ebay without human customer service
Why did Ebay stop customer service through messages? Now they have a robot serving and he cannot clarify my doubts. Is it just me or does this happen to all eBay members? And if I ask the robot for the email address where I can ask my questions, no o...
Seller initiated offers -- not always encrypting buyer User IDs
Just checked a listing and went to review offers sent (by me -- seller initiated). Saw that the 4 offers sent on a specific listing don't have the buyer User IDs encrypted... screenshotted for proof that I'm not crazy (won't share now since they aren...
