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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Ebay communication preferences never save and I get 1000000 emails a day

When I uncheck each box in communication preferences so I don't receive a bunch of emails a day with useless info, it resets the next day and the boxes I unchecked are checked again.

"Promote your Listings:" Showing when I have an automated Promoted Listings Campaign storewide

Any listings added after about 3:30PM EST are for some reason not automatically going into my storewide Promoted Listings Campaign. It is setup to accept my entire store with no exceptions. I tried editing the the campaign and saved it, but did not c...

Check Your Listings Everyone - ZIP Location Is Defaulting To Registration Address

As of today, the item location of your newly created drafts is defaulting to your registration address. This is easily changed while building your listing, but the default setting is referring to your registration address and not your shipping addres...

My garage has different cars

HiI’m using My garage feature to search parts for my vehicles.it’s strange but I have two different versions of my garage. Each time I see only one of my vehicles, and I cannot find my car model in one of thesee screenshots

Advanced search not working

when searching anything under 'advanced search' now the results come to 0. No matter the search. Also a number of items friends have sent me simply arent even showing up on a basic search for me. Cache/Cookies is cleared monthly. Yet still an issue o...

New Bulk Editing Tool Not Working - Stopping Promotions

On top of the constant errors when loading or editing a batch (happened every time with the old tool too) now it's not even doing it's one and only job: to change listings in bulk. I have tried to remove all promoted listings multiple times. Pretty e...

browser many pages opening

I use the latest google and I get multiple pages constantly opening.How do I stop this?It started about 5 to 6 months ago.Driving me crazy- P lease how do I fix this???Thanks

Create a sale event

(WE RAN INTO A PROBLEM, BUT WERE WORKING ON IT. PLEASE TRY LATER. )I have tried all day long to put on a new promotional sale, and I keep getting this message. I Don't make it past selecting the % I want to give off the products Before these pops up....

We've Looked Everywhere.....(child in orange coat)....blah blah

Like many, I've been intermittently experiencing the frustration of the "We've Looked Everywhere..." glitch - on my desktop, but not on iphone app. It has become MORE common. I called customer service and to my surprise, the agent admitted that this ...

Captchas missing content

It's bad enough you make me fill out a captcha but now they are coming across empty. I can't see the image to pick and it's not letting me click past them because you make it a requirement to login. I eventually got one with missing pictures that did...

shopping cart

unable to load anything in my shopping cart dose any one have a answer to this or is eBay having a problem

Saved Searches Not Working Properly

Recently discovered that my "Saved Searches" are reverting to listings in ALL categories rather than the specific category I saved. "Photographic Images" under "Collectibles", for instance. (CDVs, cabinet cards, etc). Have been using Chrome and switc...

seller account limited

Not able to list. Notice says account is limited, see messages for what to doThere are no messages

ebay home screen & others

May 7th & 8th while trying to add new items for sale ebay is "going down". "home page" down but other things work is message appearing. I have tried google chrome & microsoft edge I am on east coast so there is a 3 hr difference from ebay. Anyone els...

Searching / New Listings

Hi. I am a frequent user of the eBay app. I have been enjoying the saved searches feature a lot. I have been having an issue with viewing them as of recent. It will display a number like 10 new listings, and when I go to view the new listings, it sho...