More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Gift Cards not saving
this isn’t really a issue as much as it is an idea that should be implemented. I was trying to buy something last week with a gift card that i had just bought i put $96 on a gift card and when i went to buy the item it had just sold out. so whatever ...
Sales History of same item during last 12 months now missing from eBay app ?? HELP!
HELP!! To sell graded baseball cards on eBay, I rely on sales history data of that card (in same grade) during prior 12 months to determine what optimum price is to list it. That prior sales info was always readily available at the top search results...
Listing tool glitching
For about a week now when using the listing tool and after importing photos, the listing starts to glitch. Photos disappear, templates are not selectable etc. This is on computer not phone. I can go to an old listing and copy and past description fro...
Several customers getting redirected to home page after clicking "Buy It Now" on fixed price items
Over the last week, I have had 3 different customer reach out to me asking if my product is available. I only have fixed price auctions. When they choose to buy the products, it just redirects them to the home screen instead of taking them to the car...
eBay listing tool is down
Second day of not being able to list anything. When I attempt list an item live , it remains in the drafts and when I click back on it I get the “this is embarrassing, the listing tool is down, try again later”I’ve had two online chats and phoned the...
Do you have problems finishing your drafts???, I have a temporary solution while they fix it
What I do is that if my draft is not completed and then you cannot reopen it to try again and you get the message is embarrassing , so my solution is to make 5 copies of it with the photos and information and try to complete it in each of the copies ...
eBay app glitching
I don’t know if the app does this for anyone else, but if I’m looking at my postings, and say I decided to change a price or make my listing promoted, when it brings me back to the rest of my listings I can no longer click on them or edit any of the ...
How to print Order details, layout was changed
Hi, yesterday I use print button for printing Order detailsbut today something changed in eBay and I can't find this button Could you advise me, how to print order details?Thanks
Seller Hub Listings Report Variation Listings Total Value Incorrectly
Seller Hub Listings always reports a lower total value result than the listing is actually worth. If you pull up a Variation Listing by itself under the Active Listings tab, under Results a total is given for that listing plus the quantity. That tota...
Still unable to list drafts
Has anyone been given a timeline on the patch?
Watch list
Why are my watch list photos blank till I click on them ?
Newly Listed no longer sorting by date = useless
I maintain a daily search, refreshed thoughout the day, for Newly Listed items of a certain vintage manufacturer. Usually this is no big deal. But today I just noticed that the results I'm getting are no longer actually "Newly Listed." The 1st item w...
Ending soonest and Comps not working
The “ending soonest” option is not working. Also the sports trading cards “comps” is also down. Why?
All sales history gone
All my sales history for the past 5 days is gone. Current sales that need shipped out are gone also.
Unable to submit listings
Yesterday afternoon when I tried to submit listings I wasn't able to do so. The "well this is embarrassing" message kept appearing and is still showing this morning when I try to submit listings.
