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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Where's All the stuff listing error SOLVED....(Maybe)

OK, after a month plus of this disaster I MAY have stumbled on something. I have been listing with my VPN on for a couple days now after I changed this (I probably just jinxed myself). Go in to your settings on Microsoft Edge and this screen (pic bel...

eBay never sends verification email for express payouts

Hi everyone. I used to have express payouts when it first came around. Then I lost my debit card and had to get new one, so I had to enter new card info in my payouts. It’s been months and I’ve never gotten my express payouts back, and I never get th...

Photos not loading when editing variation listings (and can't add new photos either)

When attempting to add photos to new or existing variation listings, the existing photos do not load and there is no prompt to add or edit photos. The only result is a spinning green wheel (see screen shot below). This is affecting both the default a...

Lister Does Not Retain Entries

I have a problem with the eBay lister on my desktop. When I enter a price and shipping information in the lister, they are not retained. When I try to publish a listing, I get error messages that I need to enter the price and shipping information. Th...

ebay if overcharging our buyers for shipping. How do i send a corrected invoice before they pay?

This is so convoluted most of you will not understand. Here goes. Ebay keeps disabling our buyer requirements despite the fact that I update them before listing items, during and after listing items. Ebay does not apply our Ebay buyer requirement upd...

EBay keeps going down while I am listing. No, it is not my internet, everything else works fine.

This is the message I keep getting. Started about two weeks ago, an is very frustrating. Why is this happening? And when will it stop?Yes, I save my listings as I am working, but sometimes it goes down before I can save it.

Handling time doesn’t account for weekends in seller matrix

I was Top Rated Seller for about a decade before I was lowered to below average because I took the bad advice given to me by EBay Customer Service representative who told me not to refund my buyer anything for a return item that tracked as delivered ...

Variation Listing Photos

The variation editing section is not loading. I only see a spinning wheel and I cannot update the photos. This started last night and I'm facing with the same issue today. I tried to create a new listing and the same problem occurred. Please help. Th...

eBay Send Offer to Buyer's but Buyer's Account is in Suspension and I can't send offer to anyone

I have an item and I have been able to send offers to anyone that likes the item to date. I now have two additional people that have liked the item and are considered "Interested Buyers" and I can't send the offer because one of the two individuals h...

06/19/2024 Unable to upload photos

Attempting to add images to variations in a listing, cannot upload anything, small green circle spins and spinsCleared browser in Chrome - restarted PC running Windows 10 Home. This has clearly been an issue in the past, any recommendations?

Unable to Load Pictures in Variations - Green Spinning Circle

This started last night as I was listing a number of items that had variations. I was fine until the last one. The main photos loaded, but when I tried to attach a photo for each variation, all I got was the green spinning circle for an eternity. Sam...

Cannot provide contact info

My account is new and I want to contact the seller, for instance, or make an offer so Ebay navigates me to a page to enter some more info. I enter everything but cannot proceed as if its like the website has frozen. So either its the format of the ph...

Resolved! I can not change my account type to the Business from Individual !

I want to change my ebay account type from individual to business but there's no edit button link next to Account Type? Can anyone please help me to solve my issue.Even i have tried on other platforms like firefox,opera mini but i can't see edit butt...

Listings not showing up in store or search results

I encountered an interesting problem. I have over 6000 active listings but none are showing up on my eBay store (I have an active Premium store subscription) or on search results...unless I change the "ship to" country on the top of the eBay page. I ...

Shipping label

I am unable to print a shipping label for Wednesday, June 19th. The only option I have is June 18th or June 20th. June 19th does not appear for an option.